NBCS Student Staff Recognition Program

If only we could make a super consultant...Michelle always brings her 'A' game. She is always happy and cheerful and ready to help. She is a consultant that can laugh as well as make you laugh just as hard as the tickle-me-elmo doll. Things never seem to get to her! Even with her small stature she holds a very large presence here at the lab. She is constantly moving and helping out patrons and making sure the lab is run efficiently. Michelle is fully committed and determined to meet the needs of the patrons like the trix bunny is to getting his bowl of cereal from those kids. Like any good consultant, she knows her limits and knows where to go for answers, she will always ask for advice and then follow through. We're lucky to have had her as a part of our team, and we'll surely miss her when the semester winds down to a close. Congratulations! {bs,kp,jb,sh,mb}

Jen manages to prove how much of an asset she is to her fellow workers as well as the patrons every time she works on Busch. The enthusiasm she brings to work not only invigorates her fellow workers, but also overpowers the somber mood that late-night patrons bring with them into the lab without disturbing anyone that wants quiet. Jen's lighthearted and informative nature lasts through the wee hours of the morning 'til dawn; she brings a smile to everyone's faces night or day and is equally ready to provide a helping hand to the patrons that stay late at night to finish work last minute or to the early bird patrons that start their work early. Jen will always be around for them as well as the fellow consultant that works overnight with her, which is a good thing because Jen can make 8 hours of work feel like it passed in 8 minutes. Jen's enthusiasm, attitude, and attentiveness toward her job are just some of the reasons that we have named Jen one of the Busch consultants of the month. Congratulations! {jb,mb}

Tracy has proven herself to be an exemplary consultant here on College Avenue. In the lab, you will always find her constantly doing rounds, troubleshooting printers, and helping others. When assisting patrons, she ensures that every question is thoroughly answered no matter how obscure or complicated it may be. Her patience and professionalism allows her to demonstrate exceptional customer service, and providing the best technical support is her top priority. She also works well with both her co-workers and supervisors, never hesitating to help another consultant or to inform management of any unusual situation. Overall, Tracy has done an outstanding job and we are pleased to recognize her as Consultant of the Month! {vd}

Lauren is one of our most valuable consultants at the College Avenue Computer Lab. She provides excellent customer service to each and every patron that enters the lab. She is always more than willing to help a patron with a difficult question or dilemma. Lauren is constantly moving around the lab during her shift helping patrons and troubleshooting software and hardware related matters. The only time Lauren is sitting is usually when she is working the monitor station greeting every patron with a friendly smile. Her technical ability is a very important asset to the lab. She will not hesitate to examine any predicament that arises and always notifies the lab accordingly. She makes it a point to provide as much information as possible when informing management about any technical problems in the lab. Her ability to troubleshoot and report issues have made it possible to keep the lab running smoothly and keep machine downtime to a minimum. For these reasons, we are proud to announce Lauren Domingo as our Consultant of the Month! {bo}

Only a handful of consultants have won Consultant of the Month three times, and Priti Khanal is now in that select group. Priti has been working at the Cook/Douglass Labs since Fall 2006 and has proven to be a model consultant. She has always been one of our satellite lab openers and a staple at the Douglass Campus Center. She makes sure the lab is open on time and running smoothly. Although she works exclusively at the Douglass Campus Center, and is only seen by supervisors on occasion, her exceptional consulting abilities shine through the roof. Whenever a patron needs help or asks a question, she does not hesitate to help, and does not forget to add a pleasant smile. She has a nearly perfect performance record, which she maintains through her hard work and dedication. Unfortunately, she will be graduating and leaving us after this semester but we would like everyone to join us in congratulating Priti on her third Consultant of the Month achievement. {sl}

In his time working on Cook/Douglass, Dan has proven to be an asset to our campus. His friendly and relatable demeanor allow him to easily interact with lab patrons. He never fails to exhaust every option when looking for solutions to problems in the lab. Overall, the lab is in perfect condition when he is on the clock. For his hard work and dependability, we are glad to acknowledge Dan Wasserman as Consultant of the Month. {lg}

Mike was originally brought onto the NBCS team as a reserve for the College Ave Computing Center in Fall of '07. He helped out with the Help Desk temp shifts during fall move-in, proving his mettle and earning him permanent shifts for both CACC and the Help Desk. Over the past year Mike has become a valuable resource, being able to answer tricky lab-related questions at the Help Desk, and using his HD knowledge over at the labs. In addition to punctuality and excellent troubleshooting skills, Mike's warm, friendly personality not only makes him a joy to work with, but also gives our users a great experience. Keep up the good work, Mike! {la}

Tahreen has been an amazing asset to the Livingston Labs since she was promoted from the reserve list in February 2008. She is always taking coverages (at least once a week and generally more) and always lets us know what's going on in the labs while working. Furthermore Tahreen is one of the most friendly and helpful people that we have working at the labs. You will hardly ever find Tahreen sitting around idly; she takes care of lab issues thoroughly while doing rounds and is always ready to help when a Supervisor says they need something. And finally, Tahreen has excellent technical skills; she rarely asks Supervisors for assistance with issues, she knows where to go for help and always makes sure the issue is resolved before walking away from the patron. For all these reasons and more, please join us in congratulating Tahreen on becoming our most recent Consultant of the Month! {ms,lg}

Thom has been working for the Livingston Labs for two years and has been a joy to have as a consultant. His friendly demeanor always puts patrons at ease, yet he is always firm in upholding lab policies (especially when it comes to anything more than three copies). No matter what he is doing, Thom will always help out a patron. His time in the labs has not been wasted as he is a wealth of information on the programs and the machines in the labs and many times is seen helping patrons and his fellow consultants. However, Thom also reminds us that it is not always necessary to wear the business pants and how to have fun as well. Thanks and congrats Thom! {cm, hg}

Hadi Halim has been an operations consultant since September 2007. When Hadi first started, he took to his new role like a fish to water, as he did with every position he's had here at NBCS. This includes CAC Lab consultant, Helpdesk consultant, and student assistant for help@eden. At one point, he even managed all of those positions at the same time, in addition to his difficult academic responsibilities. Hadi is currently a senior in Mechanical Engineering, and will continue on as a graduate student in the fall. Hadi has a very friendly disposition and is always a joy to work with. He is always asking questions to better himself as a consultant and to gain a better understanding of how our operation works. He continuously helps out with coverage needs and is always on top of work related things. Thank you, Hadi, for all your hard work and congratulations! {wa}

Anthony has proven himself to be a superior consultant in many respects. His fieldwork over the past semesters has demonstrated both technical and communication skills. Anthony recently trained to work in the ResNet office, where he has very efficiently learned the office procedures. He has a great attitude and is constantly looking for ways to improve his performance and better apply himself. We all look forward to continuing to work with Anthony on the ResNet team. {ks}

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Last Updated: May 10, 2006