NBCS Student Staff Recognition Program
Previously Honored Consultants – L
Justin Lai
September 2003 Busch Consultant of the Month (Fall Semester)
Since joining the Order of ARC, Justin has shown an extraordinary commitment to his duties as consultant. He consistently tours the lab enforcing the often-violated Food and Drink policy and makes sure the lab is in a neat and presentable form. He makes himself available to users when in the consultant station and maintains an amiable rapport with both users and his fellow coworkers. We're glad to have Justin in our midst and are proud to name him Consultant of the Month. {ts,tm}
Spring 2005 Busch Supervisor Achievement Award (Spring Semester)
When we think of Supervisor of the Semester, we think of a person that has gone above and beyond the normal expectations of a supervisor, someone that has made the lab and how it runs an important part of them. This is definitely true for Justin Lai. Throughout the semester he has gone well above and beyond the call of duty. Whether he is calling all of the consultants to try to get them to work in the snow, or walking to the lab in the middle of a snow storm to post closing notifications, he has always been there for us. He also made sure that hiring went as smoothly as possible for us this semester. Although, it was not his primary responsibility, Justin conducted more than his share of interviews. In addition to that, Justin made sure that ITS emails for merits and demerits went out in a timely manner so that they would not be forgotten or lost in the cracks of a busy semester. He is always on top of the supplies that we have in the lab, and makes sure that more are ordered if they are needed. He is also constantly checking on down machines and printers to ensure that the labs are running as close to fully operational as possible. Through all of this, he is always willing to help out a consultant that has questions or a supervisor that needs a hand. Justin has very high standards for himself and what he expects of his fellow supervisors. He pays careful attention to detail and he always follows through on his projects. In his time as a supervisor, he has really matured into the position. Justin's friendly attitude and energetic manner make him a great person to work with. That you for your hard work and dedication. Congratulations Justin, you have definitely earned the Busch Supervisor of the Semester award. {mnb,wll}
Mitchell Laird
September 2007 Cook/Douglass Consultant of the Month (Fall Semester)
With so many amazing consultants on the Cook/Douglass campus, it is always difficult to choose consultant of the month. This month, the honor goes to Mitchell Laird an honor that is long overdue. His manner of balancing professionalism with exuberance is welcoming to both lab patrons and other consultants. The satellite labs are kept in perfect order when he is on the clock and he never misses a beat while enforcing policy. He never hesitates in helping the lab by taking those late night emergency coverage shifts or helping to the supervisors. For over a year now, Mitchell has proven to be a model consultant and deserves to be this month’s Consultant of the Month. Please join us in congratulating Mitchell for this achievement. {pd}
Vikrant Lal
April 2001 Cook/Douglass Consultant of the Month (Spring Semester)
Vikrant is possibly Loree's friendliest consultant, and certainly its most effervescent personality. Vikrant provides excellent service to users, is highly approachable, and always leaves the desk and goes out of his way to provide his special sterling brand of service. Vikrant is easy to work with, is always offering to help out and constantly keeps the lab in tip top shape when he is working. {sn}
April 2002 Cook/Douglass Consultant of the Month (Spring Semester)
It seems pretty clear to everyone that Vikrant enjoys being a consultant; his cheerful attitude infects everyone working with him, and his way of interacting with users is light and friendly. Nevertheless, Vikrant is reliable and very self-sufficient, doing extra chores around the lab, letting supervisors know when there's something missing and helping to keep the lab running smoothly. Vikrant sets a good example for other consultants to follow. {nl}
Sam Lall
November 2000 Cook/Douglass Consultant of the Month (Fall Semester)
Even before Sam was officially hired by CCF, he showed a true dedication to learning. He often volunteers to help out in the lab beyond his official duties, and will never be less than early for his shifts. Sam has a laid back and calm demeanor, and an abundance of patience, which allows him to keep his cool with even the most difficult lab patrons. {ss}
February 2001 Cook/Douglass Consultant of the Month (Spring Semester)
Sam is an excellent consultant. He is always ready to help out, and cheerfully goes beyond what is required for the job. Sam always remains calm, never stressing, no matter what is going on in lab, and his even-keel , yet quirky, disposition makes the lab a more pleasant place for both users and his fellow consultants. Sam is resourceful in solving problems, and always provides excellent service. {sn}
Fall 2001 Cook/Douglass Supervisor Achievement Award (Fall Semester)
This semester when Sam was promoted, he had no idea what he was getting himself into. After an unusual summer, Sam spent several weeks as the only Assistant Supervisor on duty. He enthusiastically participated in all aspects of running the labs and met the demands of the extra responsibilities. Though Sam commutes a long distance each day, he is always willing to come in when needed to help out a fellow supervisor, a consultant, or the lab in general. It is not unusual for him to go out of his way to offer the extra little bit of help, and consequently does an excellent job of promoting positive morale and keeping everyone happy. Sam's good nature allows him to have good relationships with the staff. Sam demonstrates his dedication to the lab through his hard work, and it is evident how much he cares for the Cook/Douglass labs. {wl, ss}
Nathan Langford
March 2001 Cook/Douglass Consultant of the Month (Spring Semester)
For being his first year at Loree, Nathan is a surprisingly competent and astute consultant. He is highly approachable to users, his explanations are accurate and easy to understand. Users are not intimidated by Nathan and enjoy seeking assistance from him. Nathan sometimes goes beyond the job in the fixing of machines and reporting problems in the lab. Nathan does his job efficiently and quietly; there are rarely problems in the lab when Nathan is working. Nathan is a model of a good consultant. {sn}
Hans Lao
September 2009 Cook/Douglass Consultant of the Month (Fall Semester)
Hans has only recently joined our team at Cook/Douglass but has proven himself to be a very capable consultant. Hans has managed to learn almost all of the ropes of consulting in a short period of time, and whenever he does not know something, he makes sure to find out the answer so that he can apply it in the future. Hans has also gained the notice of patrons, who have offered praise for him and his excellent computer and customer service skills. Overall, Hans’s consistent and methodical approach to consulting impresses the supervisors. We continue to expect great things from you, Hans! Congratulations!
Wilson Lau
April 2002 Busch Consultant of the Month (Spring Semester)
Wilson has been an immense help on Busch this past month by taking numerous coverages. His attitude towards his work is commendable. He promptly attends to users, takes stats, changes toners and also helps out with projects. Many of Wilson's coworkers have taken the time to let us know what a great help he has been to all of them. Keep up the good work and best of luck with reaching your merit goal. {sk}
Gabe Laverty
November 2008 Cook/Douglass Consultant of the Month (Fall Semester)
We have so many great consultants working on the Cook/Douglass campus that it is often difficult to choose one that stands out among the rest. This month, we recognize Gabe Laverty as our consultant of month. Gabe has exemplified the best traits of a great lab consultant. While working at Loree, he is rarely found behind the consultant desk as he is always doing rounds and helping patrons in need. He spends enough time with the patrons in the lab to assure that their questions are answered and their problems are solved. Never content with just sitting around when the lab isn't busy, Gabe is always looking for more to do. He is always willing to help a fellow consultant by taking last minute coverage and assisting in solving issues in the lab. He has become a friendly presence in the lab and a valuable asset to our staff. We are proud to announce that Gabe is our Consultant of the Month for November 2008. Congratulations! {lg}
Ben Lee
November 2004 Cook/Douglass Consultant of the Month (Fall Semester)
Anyone who has ever worked with Ben quickly becomes aware not only of his strong work ethic, but also of his extremely pleasant personality. Ben is a great asset to the lab as he frequently takes emergency coverage; he is respectful of lab patrons and takes their questions seriously. Ben is always found actively seeking solutions and following up on problems. He takes initiative and responsibility in demanding situations, such as stocking up sites with supplies. We are happy to name Ben as one of our Consultants of the Month. {ma}
March 2005 Cook/Douglass Consultant of the Month (Spring Semester)
Enthusiasm on the job is one of the many attributes our Consultant of Month possesses. Ben is the kind of consultant who will be out of his seat before a user finishes their question. He is proactive and very willing to help the supervisors with supply delivery. Ben's positive attitude on the job also helps makes for a great work environment. He continuously works hard to ensure that the Lab is running efficiently and that all user are satisfied. Thank you Ben for all your efforts! Congratulations on this award. {cg}
Thomas Lee
October 2004 Livingston Consultant of the Month (Fall Semester)
Thomas just joined the Livingston Computing Staff this semester, and has already made an impact within the lab. He is very knowledgeable, courteous, and his co-workers truly enjoy working with him. He consistently displays a positive attitude which has a way of spreading to the rest of the staff. He keeps us all on our toes whether it be bringing issues that are occurring in the lab to management's attention or just simply staying on top of the lab's operations. For all these reasons and more Thomas Lee has been chosen as Livingston Computing Center's consultant of the month. Please join us in congratulating him. {kjp,cb}
Lawrence Lee
September 2007 Livingston Consultant of the Month (Fall Semester)
This is Larry's second semester working for the Computer Labs, and he has been doing an excellent job since Day One. He is very punctual and is willing to stay longer when needed. He pays special attention to Mac and Linux issues, which is always appreciated when living in a PC dominated world. This semester, Larry really stepped up for the Livingston Computer Labs. He helped us out by spending extra time with our new consultants on staff, showing them the ins and outs of consulting during the always-hectic temporary period. He also was very helpful during Move-In/Labor Day Weekend, working all day Saturday and Sunday. During his shifts that weekend, Larry helped the management team put together marketing packages for all the labs, Help Desk and ResNet for National Cyber Security Awareness Month, helping us to kick-start the campaign within NBCS. He is working not one, but two, overnights this semester, and no matter what time it is, he is very considerate and understanding with patrons. Let's give a nice loud e-cheer for Larry and his dedication to the Livingston Computer Labs! {hg,mk}
Fall 2007 Livingston Consultant Achievement Award (Fall Semester)
Larry is an exceptional consultant. Whenever something goes on in the labs, he is always on top of providing us with detailed, professional emails as to what happened. His behavior and attitude is always professional, not only to the patrons, but to his co-workers and supervisors as well. Larry's extensive knowledge of both OS platforms (Mac and PC) has made him an asset in aiding the patrons with their various questions in regards to the computers. His friendly demeanor and smile put all the patrons at ease and everyone knows that they are in good hands with Larry. He has also taken on the responsibility of working two overnights with us and has shifts at Kilmer, which is Livingston's only one person site. In this he has been instrumental in keeping the supervisors informed of what is happening and arriving on time for shifts. The supervisors know that when Larry is there, the lab is in good hands. So please join us in congratulating Larry on being named the Livingston Computing Center's Consultant of the Semester. {cm,lw}
Spring 2009 Livingston Supervisor Achievement Award (Spring Semester)
Lawrence Lee has been a great asset to the Livingston team this year. He has been a constant source of support and encouragement for his fellow supervisors and the consultants with whom he worked. He tackled issues in a deliberate and intelligent manner, always coming to a satisfactory resolution. Aside from his excellent handling of day to day lab activities, Larry also worked on a number of projects for the lab. He worked on designing advertising for our new Group Study Area and expanded Livingston Learning Center computer lab. This included designing the look and content of a new web page that is linked off of the main Computer Labs web page, as well as various signage and bulletin boards at the Livingston Labs. Larry also provided lots of time and energy to the PrintGreen project, designing the identity (logo, typography, etc.) That was ultimately chosen to represent the project. This is all in addition to designing various new signage throughout the semester for the Livingston Labs. In addition, Larry worked on a new shift calendaring system for Livingston that generates easy to maintain and post shift calendars as well as web calendars that are viewable with mobile browsers. This greatly enhanced the processing and distribution of shift information for our staff. Larry can always be counted on to find problems and come up with solutions to those problems. He was willing to offer his insight to issues and present options he felt would resolve those issues in a satisfactory way. He could always be counted on to lend a hand and pitch in when possible. This will be Larry's last semester working for the Livingston Labs. He will be moving on to study physics at Yale University, and working on exciting research projects as part of his program. We will certainly miss Larry, and all of his intellectual and analytical discussions of all topics in the Labs and the world!). For all that he has contributed to the labs this semester and in semesters past, we name Lawrence Lee the Spring 2009 Supervisor of the Semester. Congratulations, Larry! {lw,mk}
Albert Lee
November 2008 Busch Consultant of the Month (Fall Semester)
Albert is one of the most reliable and diligent consultants. He goes above and beyond in the line of consultant duties. With a huge smile on his face, he keeps ARC running smoothly while helping every patron. Despite this being his first semester at Busch, he's already established himself as an invaluable asset to the lab. Albert tries to help everyone that approaches him with a question, whether it's a patron or a consultant. Everyone knows that Albert is a coverage beast. Got tickets for a concert? Oh, but you work that day too? Busch consultants are in the clear since Albert is a part of our staff. His comprehensive knowledge of the labs as well as his respectful attitude makes us proud to have him on our staff. {fc,ag,kp,mb}
Spring 2009 Busch Consultant Achievement Award (Spring Semester)
Albert Lee is the unanimous vote for Consultant of the Semester at the Busch Labs. His enthusiasm for the job is unrivaled amongst other consultants. Albert has definitely made his mark on ARC Lab. If he were to ever leave us, we might go through a period of withdrawal! But you can’t really blame us: from simple consultant duties to special projects, if there was ever anything that needed to be done and Albert was on duty, he was your man. As courteous as he is knowledgeable, Albert is a well-known face even to the patrons that frequent the lab since more often than not he is there and not only willing but able to help them in any way he can. And he does it all with a bright and sincere smile on his face, even after hours upon hours of being on duty. His calm demeanor and helpful attitude have made him an exceptional consultant to have on duty. In addition to knowing as much as he can about the computers that are in the lab, Albert has also taken a personal interest in the DML equipment and software. Albert can easily help out patrons with questions on projects being worked on in the DML. But Albert doesn't just help out patrons that come to the lab, he is also always willing to help out a fellow consultant in need. Whether they have a question or a shift they want covered, Albert is always there to lend a hand and pitch in where he can. As for special projects, Albert has worked on a video project for the New Employee Training and for Rutgers Day. He volunteered to help without hesitation. He is a pleasure to work with, and an asset we are lucky to have. It is for these reasons and many more that we have chosen Albert Lee as the Busch consultant of the semester. Congratulations Albert! Albert is an indispensable part of the staff, and receiving this award was only a matter of time. {kp,wc,mb,wll}
Kate Lehmert
March 2004 Livingston Consultant of the Month (Spring Semester)
Kate has been an extraordinary help to the Livingston Computing Center since she began working here last fall. Whenever she is on duty, all someone has to do ask is "who wants to" and even before the sentence is finished, Kate volunteers herself for the activity. Over the past few months, she has not only done an excellent job helping out patrons, but has also been doing numerous projects assigned by supervisors. (Included a very large project to decorate the entire lab with hand-made paper snowflakes.) Kate's hard work and always positive attitude are appreciated by all of the staff here at the lab. Please join us in congratulating her on this recognition. {cb, np}
Michael Lemmerling
March 2001 College Avenue Consultant of the Month (Spring Semester)
Michael Lemmerling (slickmik) Michael is consistently punctual and ready to work when he arrives for any shift. Michael invests his time and energy to the task, beginning to end, whether working a regularly scheduled shift or working an emergency coverage shift. During his time at the lab, his energy is always directed towards answering the users' questions and solving their problems. Michael is frequently up out of his seat, often to address user questions and also to refill paper cabinets, clean the printer overflow, or survey the lab. {mb, dp, jg}
Jacqueline Leslie
October 2007 College Avenue Consultant of the Month (Fall Semester)
Jacqueline, while working here as a member of our College Avenue Computing Center staff you have shown great enthusiasm for the work you have accomplished here since the beginning of the semester. In addition, you have shown a capability to work well with fellow co-workers and aid patrons with their computer concerns. All of which make up a first-rate consultant. On behalf of the managerial staff at CACC we would like to congratulate you for receiving Consultant of the Month. {kjl}
November 2008 College Avenue Consultant of the Month (Fall Semester)
Jacqueline is an asset to the College Avenue consultant team. As one of our veteran consultants Jacqueline is always helpful, kind, and intelligent in how she deals with patrons as well as her co-workers. She has proved herself to be one of the most reliable and capable consultants on staff. She is always on top of the situation when things go wrong, and makes sure to inform her supervisors as soon as possible. Her high spirits and positive attitude make her a pleasure to work with. We appreciate her hard work and dedication here at College Avenue, and hope that she will continue to make us proud. For these reasons we are proud to announce Jacqueline Leslie as our College Avenue Consultant of the Month. {lvb,bo}
Annette Leung
September 2002 ResNet Consultant of the Month (Fall Semester)
Annette is always on time, and has taken on additional responsibilities without being asked. She has repeatedly gotten things finished quicker than expected, and always has a smile. {ks}
Jason Lewandowski
November 2002 ResNet Consultant of the Month (Fall Semester)
Jason's primary responsibility is backup for Cook and Douglas campuses. He is always available for whatever assignments we have for him -- there is no task too large, too difficult, or too far away for Jason to handle. He also puts in regular office hours every week, doing support for the HelpDesk. Jason is often the person other consultants go to when they have an unsolvable problem, and the one who most often is sent out into the field for hard cases. {jw}
Mike Lewandowski
October 2003 ResNet Consultant of the Month (Fall Semester)
Mike has been extremely busy working on the problems caused by the viruses. He has been working long hours and getting lots of the more serious problems thrown his way. He has also helped figure out how to solve some of these difficult problems and passed that onto other Resnet staff. We are very glad to have Mike on our staff. {ks}
Sean Li
February 2007 ResNet Consultant of the Month (Spring Semester)
Though Sean has only worked for ResNet since the beginning of the year, he has consistently demonstrated excellent performance. Faced with extra responsibilities in the office, he responds professionally and efficiently, volunteering to help with any issues that arise, including complex Macintosh connectivity problems. He has demonstrated good technical proficiency both in the field and in the office, and is an asset to the College Avenue and Office ResNet staff. {ok}
Ronit Lieb
March 2005 Help Desk Consultant of the Month (Spring Semester)
Ronit is one of the Help Desk's Senior Consultants, making her one of our important "go to" people when consultants have questions. She is fun to work with and always goes the extra mile in helping callers or walk-ins -- Ronit often takes the greeter's station at the front of the Support Center. A junior at Rutgers College majoring in Statistics with minors in Art History and Economics, Ronit is graduating in May 2006 and plans to be an actuary. A native of Voorhees, NJ (South Jersey), she is one of the Help Desk's "Simpson-ologists" and can quote just about any episode in the series. Ronit also enjoys jogging and art. "The Help Desk is the best place to work on campus; everybody is friendly and helpful. I've learned so much about computers in the time I've been here, which is a great asset in any career," she says. Congraulations, Ronit! {rl,ja}
Spring 2005 Help Desk Consultant Achievement Award (Spring Semester)
Ronit, recently honored as a Consultant of the Semester, excels in her work at the Help Desk and in the Support Center. Her presentation at the New Employee Orientation this year was unanimously well received. From her first day at the Help Desk, Ronit stepped up to participate in training, staffing and in helping to make the Help Desk a better place to work. As one of the Help Desk's Senior Consultants, she remains one of our important "go to" people when consultants have questions. She is always pleasant and fun to work with. Ronit is completing her junior year at Rutgers College majoring in Statistics with minors in Art History and Economics. She anticipates graduating next year and plans to be an actuary. Congratulations, Ronit! {rl,ja}
Carlos Limardo
September 2007 ResNet Consultant of the Month (Fall Semester)
Carlos began working for ResNet this semester and has already proven to be a valuable addition to the group. During SWAT, Carlos was quick to help any patrons and ensured that each could get online. Already Carlos has proven how much of a valuable and dedicated employee he is to ResNet. He completes his appointments with great proficiency, and comments in each ticket appropriately and exceptionally well. His troubleshooting skills demonstrate his perceptive ability, which has led him to always take the right next step. When out on an appointment recently, Carlos went out of his way to identify a rogue DHCP server that was affecting a large segment of a residence hall. He has gone above and beyond and has shown exemplary qualities as a ResNet field consultant. Congratulations, Carlos, on being ResNet's September Consultant of the Month! {sm}
Paul Lin
April 2006 Busch Consultant of the Month (Spring Semester)
When it comes to helping others out, no one does it quite like Paul. He's an easy going guy that likes to not only help out the patrons in the lab, but his fellow consultants as well. He is constantly taking coverage and has even been known to switch around his shifts on a semi-permanent basis to help out a fellow consultant. When it comes to the patrons, he's just as giving, making sure that they not only get their problem fixed, but understand how to do it for the future and that they are happy with the results. Paul is never afraid to ask a question if he's not sure of something, and follows through with a problem so that he can learn the solution for the future. People can't help but feel at ease when he's around and his laid back demeanor and the smile makes it easy to approach him. Paul is an exceptional consultant. He is a dedicated consultant who always goes above and beyond the call of duty to make sure that every patron gets the help that they need. When it comes to emergency coverage, one can rely on Paul to help out and cover that shift. Paul's great attitude and willingness to help are just some of the reasons why he has been selected as consultant of the month for Busch. {mb,jm}
Joe Lin
March 2004 Busch Consultant of the Month (Spring Semester)
Users. Helping them. That's what it comes down to in the labs. Providing the right amount of assistance to various users with different tech know-how isn't easy to do all the time. Joe always brings his best, positive attitude to work and the kind of atmosphere he fosters can only help users feel more comfortable. Friendliness and responsibility are two characteristics that are portrayed whenever he's here. Even in the mornings, Joe volunteers to do various tasks when no one else wants to do them. Always willing to help those around him (consultant or user) at any given moment is truly an outstanding quality. During his many shifts at ARC, there is never any doubt of his willingness to go that extra step. With so much said, we want to show Joe how much of his work we appreciate by giving him the COTM award. Saying any more about the positive influence that Joe has brought to the labs might make Joe too teary (just kidding). {jk}
Jennifer Lin
April 2008 Busch Consultant of the Month (Spring Semester)
Jen manages to prove how much of an asset she is to her fellow workers as well as the patrons every time she works on Busch. The enthusiasm she brings to work not only invigorates her fellow workers, but also overpowers the somber mood that late-night patrons bring with them into the lab without disturbing anyone that wants quiet. Jen's lighthearted and informative nature lasts through the wee hours of the morning 'til dawn; she brings a smile to everyone's faces night or day and is equally ready to provide a helping hand to the patrons that stay late at night to finish work last minute or to the early bird patrons that start their work early. Jen will always be around for them as well as the fellow consultant that works overnight with her, which is a good thing because Jen can make 8 hours of work feel like it passed in 8 minutes. Jen's enthusiasm, attitude, and attentiveness toward her job are just some of the reasons that we have named Jen one of the Busch consultants of the month. Congratulations! {jb,mb}
Ada Lio
February 2001 Cook/Douglass Consultant of the Month (Spring Semester)
Throughout her years of working for CCF, Ada has always been a dependable member of the consulting team. She often takes coverage for those hard to fill night shifts. Ada's problem reporting emails are always thorough and correct. Recently, she has acted as a mentor to our newly hired consultants, guiding them on the job. Ada has taken the time to show them where things are located in the lab and has taught them how to properly close the lab. After all her hard work, this recognition is well deserved. {wl}
March 2003 Cook/Douglass Consultant of the Month (Spring Semester)
Being one of our longest serving consultants, Ada has shown a true commitment to CCF. With her pleasant approach to her work, she has helped many users overcome their computer and lab issues. Due to her many years as a consultant, Ada has gained a vast amount of knowledge that she freely shares with users and consultants alike. Ada performs her duties diligently and is consistent every shift that she has. Ada spends most of her time on her feet, whether she is helping a user, checking printers, or enforcing policies. She often takes the hardest to fill shifts and goes out of her way to help the supervisors fill coverage. {kt, wl}
November 2003 Cook/Douglass Consultant of the Month (Fall Semester)
As one of our more experienced consultants, Ada has never faltered in performing all her duties to the best of her ability. She takes emergency coverage continuously. There have been countless times when she took a shift on a day when she has already worked most of the day and still approaches her job with a sense of vigor and is always eager to help a patron in need. We appreciate her efforts she has put this month and couldn't ask for any better from a model consultant. {cg, ma}
Fall 2003 Cook/Douglass Consultant Achievement Award (Fall Semester)
Over the years that Ada has worked here at Cook/Douglass computer labs she has shown true dedication to the computer labs with consistency, often taking on emergency coverage even after working 3 shifts in a row. She has consistently put an enormous amount of time and effort into making our labs better. Ada has also proven to be very active while consulting, not just making rounds but carefully checking on everyone. She is always on the ball, aware of what is going on in the lab, making sure that stats are taken, paper filled, and that policies are enforced. She is very resourceful and always yearns to educate herself continuously with the new software that becomes available to the labs. Please join us in congratulating Ada as she is the most deserving of this award and we encourage her to keep up the good work. {kct,maa}
Matt Listo
Fall 2007 ResNet Consultant Achievement Award (Fall Semester)
Matt has worked for ResNet since September 2007, and has shown himself to be reliable and knowledgeable while doing excellent work in the field. His methodical troubleshooting, paired with his technical abilities, result in well-handled appointments and appreciative users. He understands his responsibilities and always makes sure he is doing things in the correct manner. He has an eagerness to learn more, and his thirst to soak up knowledge has been noticed by many of the ResNet supervisors. On a few occasions, Matt has accompanied supervisors on switch work, and always expresses interest in learning and doing more. Exhibiting a positive attitude at all times, Matt is a wonderful consultant and co-worker. Congratulations, Matt, keep up the stellar performance! {rc}
Marcia Lopes
October 2004 Cook/Douglass Consultant of the Month (Fall Semester)
Marcia has only joined our staff this semester, but she has proven herself to be responsible and resourceful. Marcia goes beyond what is expected of a consultant to ensure that the lab is running well. She has a friendly and pleasant demeanor when dealing with patrons and staff members alike. She is always willing to help the management with whatever task that is assigned to her. You will find Marcia doing her regular tours to help users troubleshoot issues and alerting management in a timely fashion of the issues that need to be resolved. Marcia's dedication to the her duties have been noticed and appreciated. Congratulations on a job well done and keep up the good work. {ma}
Michael Lorenz
March 2000 Busch Consultant of the Month (Spring Semester)
Busch management was pleased to see that Michael performed his duties diligently, and that he consistently made rounds of the lab. In addition, he is very friendly and polite with users and often goes out of his way to make sure that the users' questions are attended to. We also thank him for extending his cooperation to the management staff and for offering to help us out with some of our duties in the lab. {av}
Spring 2000 Busch Consultant Achievement Award (Spring Semester)
The management team is consistently impressed with Michael's customer service skills and his ability to enforce lab policies even when the lab is very busy. His dedication, thoroughness with duties and positive attitude definitely make him a star consultant! {bm}
Nick Loscalzo
November 1999 Busch Consultant of the Month (Fall Semester)
Nick is excellent with users and handles user questions exceptionally well. In addition, he has gone beyond the call of duty to help out the management team with a number of projects - it is thanks to his care and assistance that we were able to complete some of our big projects much before they were due. {ag}
Victor Low
April 2004 Busch Consultant of the Month (Spring Semester)
Although weird, Victor has been an essential part of the BCCC team. His constant grin and silly antics keep up the morale amongst consultants, supervisors, and users alike. Vic strives to help users to the limits of his abilities, and then pushes those limits by learning how to help them even further. Without Vic, the lab would be just that much colder and darker, a lonely cave bereft of sunlight. {jfw}
Elaine Lustado
March 2005 College Avenue Consultant of the Month (Spring Semester)
All semester, Elaine has given excellent help to users and taken care of her job responsibilities. She always volunteers to assist management with any tasks that need to be done. Elaine is very helpful and friendly when helping users in the labs, no matter what time of day it happens to be. Elaine has more than proven her worth as a consultant this semester. Please help us in congratulating Elaine for her Consultant of the Month award. {mk,lw}
Caroline Luther
April 2000 Busch Consultant of the Month (Spring Semester)
We thank Caroline for her diligence and dedication to the job. Her desire to go the extra mile to assist lab patrons with problems and concerns about lab operations is an asset to this organization. Likewise, her friendliness and patience with lab patrons has made her a stellar consultant whose service to the Rutgers Community is appreciated by those that she helps and works with. {bm}
