NBCS Student Staff Recognition Program
Previously Honored Consultants – M
Emily M.
November 2006 College Avenue Consultant of the Month (Fall Semester)
Emily has been a delight to work with this semester. She is always looking to lend a helping hand to anyone in need. Despite this being her first semester here, she's established herself in the lab as if she is a seasoned veteran. When helping patrons, she takes the time to fully understand their issue and works diligently with the patron to resolve it. Emily helps us out with coverages, staying later if we need her, and helping out all those she works with no matter the task. Congratulations, Emily on being awarded the November Consultant of the Month for the College Avenue Campus. [mk, ae, lw]
Michael Ma
October 2005 Livingston Consultant of the Month (Fall Semester)
In only his second month of employment, Michael Ma has proven himself to be a valuable asset to the Livingston Computing Center. In that time he has demonstrated many of the qualities that we believe an exceptional consultant should possess. He performs his duties to the best of his ability while maintaining a positive attitude throughout every shift. His eagerness and enthusiasm to assist lab patrons, support his fellow coworkers, and openly communicate with management helps sets the standard for a model consultant. Mike is always looking for ways to go above and beyond the duties of the position by volunteering for special projects and going the extra step to ensure that every patron's inquiry is more than adequately answered. Mike is friendly, outgoing, inquisitive and truly dedicated to the job. Please join us in congratulating him on this well deserved recognition. {cmb, dp}
Joseph Macirowski
November 2005 Livingston Consultant of the Month (Fall Semester)
Joe just started working for us in September and his performance today has been above par. Joe is always on top of his rounds, ensuring that the lab is running properly and in an orderly fashion. In addition, he is always very aware of what is going on in the lab, never hesitating to help someone out when they need it. Always thorough, he makes sure that each patron whom he helps has had their questions answered completely. To top it all off, Joe is very friendly and knowledgeable. With extensive knowledge of Macintosh computers, Joe has helped us troubleshoot several technical issues and has even taught us some new things about Macs. Join us all in congratulating Joe for a job well done. Thanks for all the good work, and keep it up! {ms, mm}
Robert Maharaja
April 2001 Livingston Consultant of the Month (Spring Semester)
Robert has been with the Livingston Computing Center since the Fall semester. He has demonstrated himself to be a diligent worker. He performs his duties well and without question. Even when the lab is slow, he will find tasks to perform. He remains observant when on duty and acts quickly to resolve any situations he encounters. He has grown into a very good consultant. Congratulations on a job well done. {lw}
April 2002 Livingston Consultant of the Month (Spring Semester)
We chose Robert as a Consultant of the Month for his professionalism. Robert consistently performs well in all aspects of his job like making rounds and answering user questions respectfully and patiently. He also does not shirk the more boring tasks like taking stats, making sure the printers have paper and doing his cleaning. As a veteran consultant, he has put his valuable experience to good use by helping users to the best of his ability and also helping other consultants. Robert serves as a excellent example for other consultants. {gh,lw}
Tim Maher
Spring 2000 Busch Supervisor Achievement Award (Spring Semester)
Throughout the semester Tim has worked tirelessly to improve lab operations and communications/relations between the management staff and consultants. Aside from handling repair/maintenance duties, Tim has dealt with a number of emergencies in the lab including emergency coverage for overnight(s). Some of his other contributions to the team include the new system for tracking machine cleaning, and his help with projects and events such as hiring and Open House. Tim has also played a key role in organizing and teaching the Multimedia Hardware class. The amount of time and effort Tim has dedicated to the labs is truly praiseworthy. We am more than proud to have Tim as a part of the BCCC Management Team! {lw, av}
Fall 2001 CCF Overall Achievement Award (Fall Semester)
For his exceptional work on the class database project, Tim Maher is a co-recipient of the Fall 2001 Overall CCF Achievement Award. Congratulations!
Try to picture a person with the following characteristics. Imagine someone who never hesitates to help out in the labs. Who will check their email or get on Instant Messenger from afar to see how things are going. Who will take a phone call or respond to a page in the middle of the night or on the weekend - when a situation has erupted in a lab. Someone who will rush over to the computer center if necessary. Someone who is not only willing to do this, but who does so willingly without complaint or needing to be constantly thanked for doing this extra work.
Believe it or not, such a person does work for us. Not only that, but imagine this very same person is also very technically competent. They are comfortable on PCs, Macs and Unix alike. They often can help out with matters that many consultants and other supervisors might have trouble with. They show the confidence of being able to figure out things on their own if necessary. They not only can use software on these platforms, but are capable of programming in multiple environments and to do so in a very well-thought out and professional way.
And what about dealing with the staff? What if such a person was constantly an advocate for the labs and the consultants. Noticed and cared about problems and did what they could behind the scenes to make things better for everyone? Someone that consultants could easily turn to, who they weren't afraid of approaching, who they respected as a knowledgeable and thoughtful individual.
And this same someone, was a person who realized that in order to effectively run the labs one must be brave enough to enforce important policy in a reasonable way and be willing to do so even if they sacrifice a little personal popularity in the process. Someone who understands that the key to doing this is to treat everyone equally and fairly.
Imagine this same person was someone that the other Supervisors got along with, trusted and relied upon to help them get tasks accomplished. And someone who the Managers completely counted on to make sure that things functioned properly in the labs - without having to worry about overseeing or micromanaging every action this person took.
Someone who wasn't afraid to take a risk and speak their mind with upper management - to frankly express their concerns and ask for major problems to be addressed. And to not only point out such areas, but to think up solutions and to offer to devote their own time to work towards resolving these situations.
And what if this person clearly cared about their own campus, but also was willing to devote time to helping all the CCF labs - even those on other campuses? Who went out of their way to keep in touch with Supervisor on other campuses. To offer them advice or give them items that were developed on their own campus - for use elsewhere. Was very willing to work with folks on other campuses for a common cause - such as to plan classes, do committee work, or to develop joint suggestions for improvement. Imagine if this person went beyond this and decided to work on a major cross-campus programming project, using UNIX cgi-scripting and a MySQL database to design a system to handle the CCF class attendance - something which up to now dozens of people have had to spend inordinate amounts of time on managing by hand.
Still don't know who we are talking about? Here is another hint, this person isn't just focused on work product, but also cares about staff morale. They do their part to increase the level of cheer within the labs. They often have a smile on their face, and do what they can to bring humor and a fun environment to everyone.
We are talking about a person whose heart is completely in running the labs. Whose dedication and love of these centers and the people who work within them is very deep.
Have you figured out who this person is yet? Some of you may think you do. But the truth is, this semester it was very hard to pick an individual for the Overall Achievement Award. No, not because there was no one person who came close to fitting this ideal. But rather, because we have TWO individuals who fit this description so closely. And so, this semester, we have co-recipients of CCF's Overall Achievement Award - Tim Maher and Melissa Malana. To both of you. Thank you so much for all you have done.
Fall 2001 Busch Supervisor Achievement Award (Fall Semester)
Throughout the semester Tim has worked tirelessly to improve lab operations and communications/relations between the management staff and consultants. Aside from handling repair/maintenance duties, Tim has dealt with a number of emergencies in the lab including emergency coverage for overnight(s). Some of his other contributions to the team include the new system for tracking machine cleaning, and his help with projects and events such as hiring and Open House. Tim has also played a key role in organizing and teaching the Multimedia Hardware class. The amount of time and effort Tim has dedicated to the labs is truly praiseworthy. We am more than proud to have Tim as a part of the BCCC Management Team! {lw, av}
Ahmad Mahmoud
March 2006 Busch Consultant of the Month (Spring Semester)
As tactful as he is tall, Ahmad isn't hard to spot when he's on duty. He's always willing to help patrons in need and he always tries his best to make sure that they go back to their computer satisfied. If he doesn't know how to deal with a situation, he knows where to get help and observe to learn from other consultants or supervisors. He also is never afraid to give his feedback about the lab. Whenever he feels that something needs to be improved upon ARC, he makes it a point to inform management about it. Ahmad has improved greatly since he started. Any feedback he received from managers or supervisors were taken to heart and he worked to become a better consultant. His meticulousness combined with his desire to improve himself and the lab makes Ahmad, without question, a great asset to ARC. Thanks, Ahmad, for being such an excellent consultant. We commend you for all the great work you have done for the lab and us. {kp,jm, wll}
Michael Mahoney
November 2003 Livingston Consultant of the Month (Fall Semester)
Michael's cheerful disposition lifts the spirits of all who are around him. Aside from his exemplary performance with users in the lab, Michael is often promoting and implementing new ideas for improvement at the computer lab. Most recently, he has completed our first online-based computer cleaning script. We are very fortunate to have someone with his level of technical expertise and enthusiasm with us. {mw, lw}
Fall 2004 CCF Overall Achievement Award (Fall Semester)
Mike (aka Smiley) has been working in the labs for 2.5 years now. In that time he has demonstrated his tremendous dedication and positive attitude towards the job. Recently Mike has undertaken the creation, development and maintenance of the CCF cleaning page. This interface has greatly eased the tracking of consultant cleanings. He has put much effort into reaching out to other campuses to assist them in using this tool.
Although Mike splits his time between TD and CCF, his commitment to us is unquestionable. During last semester's major network outage, he immediately contacted Livingston to provide any information he could regarding the situation, putting the staff at ease. In a pinch, Mike can be counted on to come in to the lab during emergency situations or whenever the lab is understaffed.
Mike has also been a great help to the labs and the consultants. He has taught 3 continual training classes in addition to training new employees. Mike's classes are well received and include topics such as HTML, Media and Transmission, and Introduction to Networking. In addition to working on these projects Mike has stayed on top of his primary lab responsibilities of coordinating the consultant evaluations.
Mike's excellent service and cheerful personality make him a pleasure to work with. As his nickname attests, one of Mike's most persistent characteristics is his ability to maintain his positive attitude no matter what issue needs to be confronted, or major crisis needs to be tackled. Whatever may be thrown his way, Mike will continually strive to do his best, consistently with a smile on his face. By his example - or is it by the contagious nature of his grin? - Mike always manages to spread good will around the labs.
CCF's heart and soul is its student workforce. We are fortunate to have many excellent student workers. Beyond this, we regularly depend on certain individuals to circulate technical knowhow, provide excellent leadership, and most of all, to spread positive energy throughout the labs. Mike, you do all of the above and much more. In essence, your efforts help to keep the labs alive. So thanks for all you have done.
Melissa Malana
February 2001 College Avenue Consultant of the Month (Spring Semester)
In her time at CACC, Melissa has become one of our best consultants. When on duty, she can be counted on to assist both users and fellow co-workers with alacrity. She demonstrates her excellent communication skills in person and on lab-line. Melissa is funny and friendly in sharing her knowledge and talents with others and, in addition to performing her duties as a consultant during her own shifts, Melissa regularly takes coverage. {ah}
Fall 2001 CCF Overall Achievement Award (Fall Semester)
For her exceptional work on the class database project, Melissa Malana is a co-recipient of the Fall 2001 Overall CCF Achievement Award. Congratulations!
Try to picture a person with the following characteristics. Imagine someone who never hesitates to help out in the labs. Who will check their email or get on Instant Messenger from afar to see how things are going. Who will take a phone call or respond to a page in the middle of the night or on the weekend - when a situation has erupted in a lab. Someone who will rush over to the computer center if necessary. Someone who is not only willing to do this, but who does so willingly without complaint or needing to be constantly thanked for doing this extra work.
Believe it or not, such a person does work for us. Not only that, but imagine this very same person is also very technically competent. They are comfortable on PCs, Macs and Unix alike. They often can help out with matters that many consultants and other supervisors might have trouble with. They show the confidence of being able to figure out things on their own if necessary. They not only can use software on these platforms, but are capable of programming in multiple environments and to do so in a very well-thought out and professional way.
And what about dealing with the staff? What if such a person was constantly an advocate for the labs and the consultants. Noticed and cared about problems and did what they could behind the scenes to make things better for everyone? Someone that consultants could easily turn to, who they weren't afraid of approaching, who they respected as a knowledgeable and thoughtful individual.
And this same someone, was a person who realized that in order to effectively run the labs one must be brave enough to enforce important policy in a reasonable way and be willing to do so even if they sacrifice a little personal popularity in the process. Someone who understands that the key to doing this is to treat everyone equally and fairly.
Imagine this same person was someone that the other Supervisors got along with, trusted and relied upon to help them get tasks accomplished. And someone who the Managers completely counted on to make sure that things functioned properly in the labs - without having to worry about overseeing or micromanaging every action this person took.
Someone who wasn't afraid to take a risk and speak their mind with upper management - to frankly express their concerns and ask for major problems to be addressed. And to not only point out such areas, but to think up solutions and to offer to devote their own time to work towards resolving these situations.
And what if this person clearly cared about their own campus, but also was willing to devote time to helping all the CCF labs - even those on other campuses? Who went out of their way to keep in touch with Supervisor on other campuses. To offer them advice or give them items that were developed on their own campus - for use elsewhere. Was very willing to work with folks on other campuses for a common cause - such as to plan classes, do committee work, or to develop joint suggestions for improvement. Imagine if this person went beyond this and decided to work on a major cross-campus programming project, using UNIX cgi-scripting and a MySQL database to design a system to handle the CCF class attendance - something which up to now dozens of people have had to spend inordinate amounts of time on managing by hand.
Still don't know who we are talking about? Here is another hint, this person isn't just focused on work product, but also cares about staff morale. They do their part to increase the level of cheer within the labs. They often have a smile on their face, and do what they can to bring humor and a fun environment to everyone.
We are talking about a person whose heart is completely in running the labs. Whose dedication and love of these centers and the people who work within them is very deep.
Have you figured out who this person is yet? Some of you may think you do. But the truth is, this semester it was very hard to pick an individual for the Overall Achievement Award. No, not because there was no one person who came close to fitting this ideal. But rather, because we have TWO individuals who fit this description so closely. And so, this semester, we have co-recipients of CCF's Overall Achievement Award - Tim Maher and Melissa Malana. To both of you. Thank you so much for all you have done.
Fall 2001 College Avenue Supervisor Achievement Award (Fall Semester)
In Melissa Malana's first semester as Lab Supervisor, after only a summer of being Assistant Lab Supervisor, she proved herself a strong leader, innovator, and teacher. She became a leader for both the Assistant Lab Supervisors and the consultants, and took a lead role in several campus projects this semester. Melissa took great initiative and improved several automated processes for the College Avenue Campus. She designed and implemented three new web forms for College Avenue staff to use at remote sites, improving the lines of communication and making the consultants' jobs easier. She is also working with other campuses' supervisors to create a new class database for CCF consultant classes - a major undertaking and a vast improvement upon the current system. As a teacher of consultant classes, Melissa contributed two new classes to our selection and taught both with enthusiasm and an earnest effort to make sure consultants learn the material while having fun. Melissa is not one to take things as they are - she always searches (and finds) ways to improve the labs and lab operations. Melissa is always willing to help her co-workers, and constantly seeks ways to improve the lab environment for both users and staff. Our consultants look up to her and trust her for advice and guidance in their jobs. She actively supports the Mission, Vision, and Values of the department through her efforts in teamwork and innovation, and is always professional. {ms, jg}
David Maldonado
March 2008 College Avenue Consultant of the Month (Spring Semester)
David joined our staff in September. From very early on, he displayed strong technical abilities and excellent customer service skills. He is a leader among his peers - often you will find other consultants looking to him for guidance or help. He is quick to tackle printer problems, thoroughly troubleshooting these issues before reporting them to his supervisors. He is consistently polite and professional with patrons and staff members. David also brings a great sense of humor and quick wit to the workplace, which comes in handy during his early morning shifts. Please join us in congratulating David on this well-deserved honor! {mm}
Ryan Malluk
April 2004 Cook/Douglass Consultant of the Month (Spring Semester)
Punctuality, resourcefulness, and a great attitude makes an outstanding consultant. Thankfully, our other Consultant of the Month possesses those qualities and so much more. Ryan is a hard worker who is always willing to go that extra mile to help users, his fellow consultants, and his supervisors. He is continually asking questions, trying to expand his potential and his knowledge of the inner workings of the Lab. His friendly attitude creates a work environment that is fun and enjoyable. This award is well deserved. Congratulations Ryan! {cg}
Spring 2004 Cook/Douglass Consultant Achievement Award (Spring Semester)
Ryan has been with us for one year now and he has shown great potential as a consultant. His enthusiasm on the job makes for a comfortable work environment. His friendly attitude allows users to approach him easily. Ryan is a hard worker who is always willing to go that extra mile. He is continually asking questions to broaden his knowledge. His dedication to the users, his fellow consultants, the supervisors, and the labs earned him this award. We thank you, Ryan for all the hardwork you have done towards the labs. We appreciate all of your efforts. Congratulations! {cg}
Andrea Manalese
November 2006 Busch Consultant of the Month (Fall Semester)
Hard-working, dedicated, polite, enthusiastic, and friendly are just a few words that describe Andrea. Since she started working for CCF in September, she has been what we like to call an "ideal consultant." From day one she has handled situations in the lab like pro, being as helpful and friendly as possible. Keeping a watchful eye on the lab, she is always quick to report any problems she may find. But this is just part of what she does at the lab. From taking rounds, asking questions, and helping
out a fellow consultant, Andrea has become a model for all consultants to follow. With all of these qualities, and her dedication towards helping the lab, we have awarded Andrea as Busch Campus Consultant of the Month! [jp]
Gregario Manalo
March 2007 College Avenue Consultant of the Month (Spring Semester)
Greg is by far one of the greatest consultants here at College Avenue. He is always ready and able to assist patrons, whether it be a student or a member of the faculty. He handles all situations with the utmost professionalism. On occasions where we may need someone to take emergency coverage, he has always made every effort to make himself available to come in. Not only is he an excellent consultant in terms of aiding patrons, but the respect and help he gives to his colleagues is superb. During his shifts, he leads by example, always on the move in the lab, making sure to be visible to patrons and to uphold lab policies. He also regularly exceeds his required duties by assisting supervisors with projects. Please join us in congratulating Greg. {ae}
Spring 2008 College Avenue Consultant Achievement Award (Spring Semester)
Greg is one our most veteran consultants as well as an exceptional role model to his fellow consultants at the College Avenue Computer Lab. He has been very helpful when the lab is understaffed. Greg will never hesitate to provide coverage in a moments notice. Greg is also willing to bring issues that he feels are important to the attention of the CACC management team. He is also well-liked and appreciated by his fellow consultants and supervisors. Greg takes his job seriously. He is always doing rounds, enforcing policy, and helping patrons. He is also very meticulous when it comes to keeping lab equipment clean and working properly. When he is working a shift he is always looking up technical information that will assist him in providing assistance in the lab while preparing himself for a future job in Information Technology. For these reasons, we are proud to announce Greg Manalo as our Consultant of the Semester. {bo}
Fall 2008 College Avenue Consultant Achievement Award (Fall Semester)
As anyone who has worked with him knows, Greg has given his best effort every shift during his years with the labs. Always ready to pick up a tough coverage or work at an unpopular site, it is hard to sum up Greg's dedication to his job in a short paragraph. In later semesters with us, Greg has used his extensive experience to help his fellow consultants improve their own performance, assisting new consultants and tackling issues that his coworkers are unsure of. Over his long tenure, many supervisors have realized that having Greg on duty makes any shift run smoother. Never missing a beat, Greg tackles the tough issues before they ever get out of hand, and it is rare to find a technical problem he has not met and resolved before. A great consultant, Greg is an even better friend, whose honesty and direct manner make him wonderful to have around even on a slow day. We wish Greg the best of luck in the future; he will be sorely missed. {js}
Danny Manekporia
March 2006 Livingston Consultant of the Month (Spring Semester)
Danny exemplifies what it means to be a dedicated consultant here at the Livingston Computing Center. Danny makes working at the Livingston Computing Center a priority; he is constantly available for emergency coverage and to stay later on his shifts if need be. Danny assists patrons, consultants, and supervisors alike in the most friendly and professional manner. He is never hesitant to take on any project the supervisor staff hands to him, from cutting out consultant contact cards to hauling paper around campus. Danny^s technical knowledge, combined with his friendly demeanor and dedication to the lab provide the Livingston Computing Center with a skilled consultant whom we are lucky to have. Please join us in congratulating Danny as one of our consultants of the month! {tc}
Nehal Mankad
April 2001 Livingston Consultant of the Month (Spring Semester)
Nehal has been with the Livingston Computing Center for some time. During that period, he has developed into an excellent consultant. Nehal has good interpersonal skills which allows him to deal with users well. He will often help out the lab when we are in a pinch. He does this by taking emergency coverages and overnights. Thank you for your continued service and keep up the good work. {lw}
Christine Mansour
Fall 2006 College Avenue Supervisor Achievement Award (Fall Semester)
We have selected Christine Mansour as the Supervisor of the Semester for College Avenue for the Fall 2006 Semester. Christine spent much of the Fall semester as a supervisor-in-training. However, even though she was not a full supervisor, she took on the task of helping us staff during our crucial morning hours. She ensured that emergency coverage emails were sent out and that the remote sites opened as scheduled each morning. Christine was an integral part of ensuring that CACC got off to a good start each day. Her bright and cheery personality puts others at ease and thus allows for any interaction with her to be pleasant. With her dependable nature and willingness to take on new tasks, Christine stepped up and became an integral part of the College Avenue Staff. Please join us in congratulating Christine Mansour on her excellent achievement this semester. {lw}
Diane Marques
September 2005 Cook/Douglass Consultant of the Month (Fall Semester)
Diane Marques is a new addition to Cook/Douglass' consulting staff this semester. In the short time that she's been here, she has been an excellent example of an ideal consultant. Her friendliness, resourcefulness, and ability to put lab patrons at ease has been of great help to all of us. Diane is always on time or even early for all of her shifts and is usually seen on her feet assisting lab patrons at their computers while she is working. We are deeply appreciative of all of her efforts. Congratulations, Diane! {lc}
Nena Marshall
November 2008 Livingston Consultant of the Month (Fall Semester)
Nena has been a great help during her first semester at Livingston. Not only has she earned Perfect Performance merits, but she aced both of the Technical Evaluation tests with a 100 and a 95. Always reliable, she handles patron's questions with knowledgeable answers and with a great attitude that makes it impossible not to like her. She exemplifies many of the attributes we seek in new consultants including a commitment to performing her job to the best of her abilities while also seeking to expand her own knowledge. Please join us in congratulating Nena for achieving Consultant of the Month for the Livingston Computer Lab! {ew, lw}
Colleen Martin
November 2002 Busch Consultant of the Month (Fall Semester)
In her first semester with CCF, Colleen has shown a zest for helping users. Her warm personality and sense of humor endears her to the users and to the staff. She is very quick to leave the consultant station and search out users that might need help. She is consistently on top of any problems even after an overnight shift. Busch management can easily tell when Colleen is working because the lab is very orderly and we greatly appreciate her hard work.{jfw,tm}
Jonathan Martin
September 2004 Cook/Douglass Consultant of the Month (Fall Semester)
Jonathan was hired last semester. Since then, he has not let us down with his work ethic and great customer service. You will mostly likely find Jon working those early morning or late night shifts, which is something that we definitely appreciate. His great demeanor towards the job makes him very approachable by both his fellow consultants and users alike. His resourcefulness has made him an asset to the labs. Thank you!! {cg, lc}
Andres Martinez
October 1999 Busch Consultant of the Month (Fall Semester)
The management team is impressed by Andres' enthusiasm, attentiveness and courteous manner when helping users. We see that he goes beyond the normal call of duty when assisting users and we truly appreciate his efforts. {ag}
Fall 1999 Busch Consultant Achievement Award (Fall Semester)
Throughout the semester, Andres has shown a very positive attitude towards his job duties and the lab patrons. He is excellent with users and his techniques of answering questions allows the users to see exactly what they need to do in order to resolve their problem. Andres has also demonstrated a willingness to learn and we truly appreciate the fact that he takes his job very seriously. Overall his service to CCF is exemplary and we are proud to have him as a member of our staff. {ag}
John Mason
November 2007 College Avenue Consultant of the Month (Fall Semester)
John Mason is a veteran consultant that continually fulfills the needs of his job. He is a very consistent worker that is always on the ball. John is very enjoyable to work with, and always addresses patrons with a smile on his face. He also has good knowledge of Macs, and this aids him in troubleshooting. As a veteran consultant, we have noticed that john successfully fields a lot of troubleshooting questions from other consultants. Thank you John for a consistent work ethic, for always being a team player, and for fantastic customer service! {em}
Kashif Masud
September 2000 Livingston Consultant of the Month (Fall Semester)
Kashif is a new consultant at the Livingston Campus Computing Center. However, during his short time here, he has definitely made an impact. Kashif is very pro-active in performing his job. He can be seen moving from room to room answering user questions and tending to machine issues. He will take time to walk a user through a problem to a resolution. With his friendly personality, he is always seen as helpful and approachable. Congratulations, Kashif, on being named a Consultant of the Month! {lw}
Katie Mattison
Spring 2000 CCF Overall Achievement Award (Spring Semester)
Katie has an extraordinary enthusiasm for work and a real desire to help out wherever she can at the sites. She makes an attempt to get along with everyone and is very responsive to all requests made of her. Because of this she is extremely well-liked by all. Her commitment to the job is most obvious and few are as dependable, efficient and productive as she is. We thank you for all the efforts you have made over the last year. This hard work was appreciated by management, your fellow student workers and especially the Rutgers students on all campuses who have benefited from your extreme dedication. It is always a pleasure to work with an individual such as yourself, who truly cares about the computer sites to the degree that you do. The time, effort and heart you have put into assisting the sites has been a benefit to all of us.
Joanne Maulit
November 2003 Busch Consultant of the Month (Fall Semester)
Joanne always greets users with a warm and friendly face while she is working. For the past three semesters she has been a valuable consultant who loves to work in the DML (Digital Media Lab). During Joanne's shifts in the DML, she is often expanding her knowledge of the equipment and software available in that lab. When a user needs help Joanne's friendly nature shines as she helps the user accomplish their needs using her self taught knowledge. When Joanne is in the DML, Busch Management is confident that users will get professional assistance. {ec}
Spring 2006 Busch Supervisor Achievement Award (Spring Semester)
It's often said that when someone special walks into a room, it lights up. That's definitely true about Joanne. Her smile and bubbly personality affect everyone around her. She has gained the confidence and respect of every consultant and supervisor she has come in contact with. Since becoming a supervisor, Joanne has been an important part of the management team. As the lab supervisor, Joanne's unassuming leadership style allows the newer supervisors and SITs gain confidence in their job. Joanne is knowledgeable about all aspects of the lab and she is able to answer questions on everything from repair to ITS to hiring. Joanne is also a calming force. She never seems stressed, even when things are busy both at the lab and with school. Supervisors and consultants alike ask her for advice. Joanne provides guidance and relies upon her varied past experiences. For the past two semesters, Joanne has been responsible for scheduling. She not only does the scheduling in the beginning of the semester, but she's on top of the add/drop, coverage and mid-semester schedule change requests. She doesn't miss a single email and does her best to help out consultants with scheduling issues. Joanne also headed up Busch's hiring drive this semester. She made sure that everyone knew when there were interviews and were properly prepped. But she didn't just help with the hiring on Busch, she was part of the Hiring committee and helped develop some of the training materials that were used to train staff members. She keeps on top of repair and makes sure that the consultants have everything they need to get their jobs done. Joanne does an amazing job, and she will be sorely missed when she leaves. In appreciation and recognition for all of her hard work and dedication towards making Busch a great campus to work on, we would like to award Joanne the Supervisor of the Semester award for Busch. {mnb,wll}
Konstantinos Mavropoulos
February 2007 Cook/Douglass Consultant of the Month (Spring Semester)
Konstantinos not only has a long name, but he has a great track record of excellent service as a Cook/Douglass consultant. He consistently goes above and beyond his job duties in order to keep our labs running smoothly and efficiently. By providing support to supervisors without even being asked and giving 100% to whatever he is assigned, Konstantinos demonstrates the qualities of a model consultant. Patrons praise his efforts when he assists them with any problems that they might encounter. Even when he is enforcing our guidelines, he remains both courteous and professional. We are quite fortunate to have Konstantinos on our staff. Congratulations Konstantinos for being our Consultant of the Month! {lmo,le}
Fall 2007 Cook/Douglass Consultant Achievement Award (Fall Semester)
The recipient of the Fall 2007 consultant Achievement Award at Cook/Douglass goes to none other than Konstantinos Mavropoulos! Konstantinos is an extremely conscientious worker who is now marking his third semester with Cook/Douglass. Tino is one of those consultants that every Supervisor and Manager appreciate. He's always on time or early, never misses a shift and always looks for things to do. He's been seen here helping out at times when he's not even on a shift. But more then that, he knows his job very well. If Tino is working we can rest assured that shift will be run with the highest degree of efficiency and the patrons will be well taken care of. Some say we should simply clone him a couple hundred times and all our problems would be solved. Please join Stacey and I and all the C/D management staff in congratulating Konstantinos Mavropoulos for this achievement. Its well deserved! {pjd}
Daniel Mazzone
September 2008 Busch Consultant of the Month (Fall Semester)
After one shift with Dan, you know right away that he's someone you can rely on. He is like a beacon of wisdom around the consultant station. Dan notices things that most people don't, even the supervisors sometimes. He's diligent, astute, and works hard. He answers patron's questions accurately and confidently, and what he doesn't know, he finds out right away. Dan is also always willing to help out both new and old consultants, both by taking coverages, and by showing new consultants the ropes. Dan goes above and beyond what is expected of him. He possesses all the qualities that make him a superb consultant. Not only is he friendly, but he's also responsible and patient. He's a pleasure to be around as well, as he's in good spirits. The Busch management team is happy to select Dan for this long overdue honor. {kp,bt,lm}
Fall 2008 Busch Consultant Achievement Award (Fall Semester)
Dan Mazzone is undoubtedly one of the most helpful and friendly consultants at ARC and definitely deserves to be recognized for his outstanding work ethic and customer service. Although we have many outstanding consultants, Dan has always stood out as the cream of the crop. His skills are very well rounded and he has the perfect balance between a techie and a people person. Not one to rest on his laurels, this semester, he became ResNet certified. Dan is always willing to learn new things. He has always been the first to help out patrons and consultants when they need help. He can consistently be counted on to take coverages and is the first to volunteer for projects. Dan is an all around great guy, and sets a perfect example for his fellow consultants. When first meeting him, he'll treat you like a friend he's known for years. Nothing is too much for Dan to handle. He has no problem juggling consultant duties and frantic lab patrons even at the busiest time of day. We're so proud to have Dan as a part of our staff and it is a pleasure for us to present him with this award. He has been an invaluable worker not only for this semester, but ever since he started here way back in fall of 2006. Dan is an exemplary consultant and the perfect choice for Busch's Consultant of the Semester. Thanks for all the hard work! {fc,bt,lm,wll}
Brian McCarthy
October 2003 Cook/Douglass Consultant of the Month (Fall Semester)
Brian has only been with the labs for a few months but he has proven to us that he is worthy of Consultant of the Month. With Brian working, the work atmosphere is always light. He makes every shift go so much smoother since he completes all his responsibilities. Brian is always willing to help the sups out whether it is delivering supplies to the satellite labs or helping with special projects. He is very personable which allows the users to approach him for questions without hesitation. He is eager to help and eager to learn. We appreciate all the good work he has put in and the effort he has given in learning the daily responsibilities of a good consultant. {cg}
Robert McClintock
October 2009 Cook/Douglass Consultant of the Month (Fall Semester)
Having joined our organization this year, Rob has consistently shown the willingness to assist the supervisors in any way he can. What has impressed us the most is the extra mile he goes and care he has for the Cook Campus Computer Lab, where he not only works the closing shift at night, but comes right back to do the opening shift in the morning. Additionally, Rob sends out detailed reports for the site, keeping the supervisors well informed about inventory, down to the exact number of paper towels. He performs the opening and closing procedures spectacularly and while he is at C4, we feel reassured that the site is in good hands. If he has issues, he is not afraid to bring it to the attention of supervisors so it can be resolved quickly. Rob’s attention to detail, responsible nature, and polite demeanor also show why he truly deserves being recognized as a Consultant of the Month for October. Congratulations, Rob, and keep up the good work! {mj,erc}
Martha McCool
March 2001 College Avenue Consultant of the Month (Spring Semester)
Martha always has a positive attitude towards assisting users and co-workers in the lab. She is knowledgeable and dependable, and is often early for her shifts. Martha's approach to user problems, requests, and inquiries is unique and telling of her ability to address any situation. She is comfortable reciting policy and enforcing lab rules in a matter-of-fact way, and always watchful and forward about suggesting lab improvements and correcting procedural errors. {mb, ah, jg}
Jacquel (Jai) McDonald
November 2003 Cook/Douglass Consultant of the Month (Fall Semester)
As one of the new consultants, it didn't take long for Jai to become very acquainted with her duties. She is always on time to her shifts and her fellow coworkers have been very appreciative of this. She has been "the best relief ever." Jai has a very confident demeanor which creates an environment that is both positive and pleasant. She is always on top of her consultant responsibilities. We are all pleased with the progress she has shown and we look forward to greater things from her. {cg, ma}
Melissa McDonnell
October 1999 Livingston Consultant of the Month (Fall Semester)
Melissa has worked many overnights for us this semester. She has also taken emergency coverage, and formatted over 200 disks for distribution to the users. {cb}
Fall 2000 Livingston Supervisor Achievement Award (Fall Semester)
Melissa has been a supervisor since the spring semester 2000. During my time at Livingston, I have seen her become an integral part of the Livingston staff. She acts as a conduit between the consultants and the management staff often being informed of issues by consultants due to her good rapport with them. She works very hard to ensure that the lab is running smoothly. She acts deliberately and swiftly when notified of a problem or issue. As part of her scheduling duties, she makes sure that shifts are covered and helps consultants get coverage if and when possible. Melissa's dedication to the lab and the Livingston family has helped us to move forward and improve our service to our patrons. Thank you for all you have done and continue to do. {lw}
Brendan McEnerney
February 2009 Cook/Douglass Consultant of the Month (Spring Semester)
Brendan has proven to be a great asset to the Cook/Douglass campus labs. He is always eager to help patrons, his fellow consultants and his supervisors. He goes above and beyond his duties as a consultant. Brendan is always the first to volunteer with special projects around the labs, and never hesitates to give suggestions that might help improve service. Brendan is an outstanding consultant, and we appreciate the great work he does at each of the Cook/Douglass sites. Congratulations Brendan on being February's Consultant of the Month! {ah}
April 2009 Cook/Douglass Consultant of the Month (Spring Semester)
With a combination of charm, good-manners, excellent customer service, and a well placed smile, Brendan seems to have everything that makes up an amazing consultant here at Cook/Douglass campus. Always willing to jump off his chair to help patrons and going completely out of his way to make sure everything in the labs are running efficiently and effectively, Brendan exceeds the normal expectations of a lab consultant. He is constantly reliable and gives his all no matter what the task, directly reflecting his work ethic. Brendan and proven over and over again that he was a great addition to the lab. All of us at Cook/Douglass computer lab would like to congratulate Brendan for getting Consultant of the Month for the second time this year. No one could be more deserving! {ha,sr}
Spring 2009 Cook/Douglass Consultant Achievement Award (Spring Semester)
Brendan McEnerney has consistently been ranked by the Cook/Douglass supervisors as among the most valuable assets to our consultant team since he was hired this fall. His tireless dedication to furthering his knowledge of lab procedures and sharpening his technological understanding has made Brendan worthy of the Consultant of the Semester award. In addition to the many valuable skills he brings to the job, Brendan is a cheerful spirit in the labs and he makes sure to offer support to his coworkers by aiding them with patron problems or by providing valuable feedback to them. In addition to being a strong team player, Brendan has been genuinely thankful whenever he’s been on the receiving end of professional accolades. Already he is the recipient of two Consultant of the Month awards this year, Brendan will no doubt continue to demonstrate his tremendous work ethic and commitment to his position when he returns to the lab next year. Congratulations, Brendan. Thank you for a semester of hard work and a job well done! (sr)
Kyle McKay
October 2005 College Avenue Consultant of the Month (Fall Semester)
It can be easily said that Kyle is one of the best consultants we have on College Ave. He always welcomes people with a smile when they come into the labs or approach him to ask a question. Kyle is always on top of his duties whenever he's working, even during the slower shifts. He has helped us out several times with coverage and never declines when asked for help by patrons, other consultants or management. When helping patrons in the lab, he always makes sure they are completely satisfied before he leaves them. His calm demeanor and sense of humor have helped him to do extremely well in all aspects of the job. Thanks for all your dedication, Kyle! We would like to congratulate Kyle for earning the Consultant of the Month distinction for October 2005. {mk}
Bryan McKenna
Spring 2005 ResNet Consultant Achievement Award (Spring Semester)
Bryan is one of the star employees at ResNet. He works as a field consultant on the Cook/Douglass campus, as well as an office consultant supporting all of the field staff at ResNet. At the beginning of the semester, Bryan worked hard to fix almost all of the broken jack issues that Cook/Douglass campus had. Throughout the semester, Bryan covered more office shifts than any other consultant when someone was out sick or otherwise unable to make a shift. Bryan works tirelessly to provide excellent customer service, and to help out both his co-workers and his area coordinators. Recently, Bryan took up responsibility for updating the ResNet Tools CD, a troubleshooting tool that is used by the ResNet field staff. Throughout his time here at ResNet, he has proven his worth over and over again through his constant reliability and outstanding work performance. Bryan is a valuable resource for ResNet, and we are happy to recognize him with this award. {jl,jh}
Vincent Mehnert
October 2005 College Avenue Consultant of the Month (Fall Semester)
Vin brings an unprecedented level of enthusiasm to the consultant position. He maintains a courteous attitude toward patrons at all times, is technically adept, and is always on top of his duties as a consultant. Vin excels at setting a good example that not only rubs off on his fellow consultants but also serves as an outward example of the College Avenue Computing Center's outstanding dedication to excellence. Congratulations on earning Consultant of the Month for October 2005. {sk}
Fall 2005 College Avenue Consultant Achievement Award (Fall Semester)
When Vincent is on duty, supervisors may rest assured that all will be well with the lab. Vincent's first order of business when beginning his shift is to make sure that stats have been taken and the lab is orderly. Never failing to perform all of his duties to the utmost limits of excellence, Vincent can always be relied upon to provide great customer service and his utmost attention to the well-being and satisfaction of lab patrons. When Vincent cleans, he does so thoroughly. He is often away from the consultant station and out at a patron's machine. He is a role model to his fellow consultants who are positively affected by his performance and follow his example. Already performing his consultant duties above and beyond expectations, he is always quick to accept extra tasks assigned by supervisors. Due to his dedication to the lab and high level of performance, we are proud to name Vincent Mehnert as Consultant of the Semester. {sk, mb, lw}
Spring 2006 College Avenue Consultant Achievement Award (Spring Semester)
Vincent Mehnert is a valuable asset to the College Avenue Computing Center. Vin is consistently going above and beyond the call of duty. Vin provides the highest level of customer service possible when at work and also assists the supervisors in their day-to-day tasks, allowing them to focus on critical issues. When Vincent is on duty, the overall quality of the entire consultant staff increases. Vin is a positive role model for his peers. Vin is always on top of things, enforcing policies, answering all questions and assisting users, coworkers and supervisors whenever the need arises. More than any other consultant this semester, he has made the biggest impact on the labs, becoming a necessary part in the well-oiled machine of awesomeness that is the College Avenue Computing Labs. Congratulations Vincent! {sk, lw}
David Meng
September 2009 ResNet Consultant of the Month (Fall Semester)
We are glad to say he is one of our returning ResNet consultants and his experience really shows through; without him stepping in and working extra shifts the first week of school, Busch would never have been able to get through as many tickets as we did. Dave was a big help throughout SWAT, taking the time to help out and answer questions for other SWAT members. Dave's excellent performance with ResNet and SWAT has been recognized by the Help Desk and ResNet office staff as well. In addition to his ResNet duties, Dave is always willing to help out patrons and fellow consultants in the lab when they have a question. His solid knowledge base, dependability, professionalism and great attitude have made him an invaluable asset to our team. He is a great all-around consultant and person, and we have selected him as the Busch ResNet Consultant of the Month. Congratulations Dave!
Jessica Mercer
April 2009 College Avenue Consultant of the Month (Spring Semester)
Jessica is one of our most exceptional consultants. She always comes to work with a cheerful attitude that is contagious to the rest of our staff. Jess is always willing to go the extra mile in order to make sure a patron leaves the lab satisfied. She maintains a great relationship with her fellow consultants and supervisors. This is her last semester here at CAC. She is graduating from the School of Nursing and will be going on to bigger and better things. Jess has always been an immense help when it comes to covering shifts and getting involved with special projects. Her willingness to help others does not stop with the patrons that frequent the labs. She is always eager to teach newer consultants how to troubleshoot software and hardware issues. As a nursing student, Jess is always making sure our staff is healthy and happy. She enjoys offering advice on how to maintain a healthy lifestyle. Please join us in congratulating Jessica Mercer as one of our new Consultants of the Month. {bo}
Ahmed Meshal
November 2004 College Avenue Consultant of the Month (Fall Semester)
Ahmed has become a permanent fixture in the labs this semester. He is always very active and friendly to users, fellow consultants and supervisors. Ahmed makes every effort to solve user questions. Ahmed always makes sure that users are following all CCF Rules and Regulations. Ahmed always works with the right attitude, and does not need to be reminded of his responsibilities. He is very proactive in his job duties and responsibilities. Ahmed also offers to stay late or take emergency coverage whenever he can. He is also the first to volunteer to take supplies to any of our other sites. It is our pleasure to award Consultant of the Month to Ahmed Meshal. {mk}
Richard Metzger
April 2009 Livingston Consultant of the Month (Spring Semester)
Since starting this year, Rich has been exactly what we look for in a consultant. While always on top of his duties in the lab, he is never hesitant to bring up any lab issues to the management staff. We, of course, look for consultants to do their job. Rich goes out of his way to be friendly and attentive to all lab patrons and the issues they may have. Whether helping us recruit new employees for our hiring drive or just filling the printers up with paper, his ability to work well with all fellow consultants and effectively maintain the lab serves to highlight an exceptionally solid consultant for us here on Livingston. It is with great pride that we name Rich an April 2009 Consultant of the Month for Livingston. Congratulations! {ll,lw}
Lauren Meyer
February 2007 Busch Consultant of the Month (Spring Semester)
As an extremely upbeat and energetic consultant, Bubbles is the perfect nickname for Lauren Meyer. Her warm and enthusiastic nature makes her a wonderful and pleasant consultant to work with. Always empathetic and understanding, Lauren is an incredible help not only to patrons, but to the rest of the staff as well. Lauren has been with us for nearly a year, and she is always seen in high spirits. Regardless of the weather or however unpleasant her day may have been, she comes into work and performs her duties with a bright smile on her face. She can be found energetically working during ARC's busiest times of the day without becoming overwhelmed with the numerous duties that must be performed and patrons that need to be assisted. All the while, she maintains a friendly rapport with her co-workers and members of the management staff. Her willingness to assist in any way she can, whether it's by trekking to LSM to take stats or by taking coverage for a consultant in need, makes her an important addition to our staff and the reason why she is our consultant of the month! The honor is well deserved! {dk,fc}
Joseph Michaud
March 2008 Busch Consultant of the Month (Spring Semester)
Joe is a great consultant. When it comes to excellence in customer service, Joe is one of the best. He puts in full effort for everything he does. He is a dedicated, hardworking consultant, and he's no slouch when it comes to coverages, either. Always eager to help and ready to lend a hand, he's also polite and cheery and will do whatever he can to try help patrons to the best of his ability no matter how difficult of a problem it is. He's incredibly dependable, always helpful, and extremely motivated. Joe truly is an asset to the lab. {yt,bs,ma,mz,jb)
Chris Miller
November 1999 College Avenue Consultant of the Month (Fall Semester)
Chris began working for CCF this semester, and, due to his strong work ethic and approachable manner has quickly become one of the best consultants at the College Avenue CCF labs. He tours the labs frequently throughout his shifts, undertakes all tasks that are assigned to him and finished them without supervision. Chris demonstrates unparalleled enthusiasm at work, and is a pleasure for both consultants and the management staff to work with. {jg}
Mark Miller
October 2003 College Avenue Consultant of the Month (Fall Semester)
Mark is one of the most proper consultants on staff. The way in which he conducts himself and the way he talks to his co-workers and users is excellent. He is always on top of enforcing lab policies and the print policy, and keeping the supervisors updated as to what is going on in the lab. He always comes to work with the same professionalism and takes his job seriously. Mark often volunteers to stay late to cover shifts and bring supplies to other labs. He is always willing to help users as well as his co-workers, and his vast technical knowledge allows him to do so with ease. {sh,ok}
Danny Minhas
November 2002 Livingston Consultant of the Month (Fall Semester)
Danny has been working with CCF for over four years now. You can say that he has been a regular fixture in the labs for some time. Danny is one of our employees that may go unnoticed as he has faithfully worked the Livingston overnights for many semesters. This semester Dan has also taken on some day shifts in addition to his overnights. He has used this opportunity to show the management team the great customer service skills that he has perfected over the years. Dan has also been a great help this semester in showing the new consultants the ropes and helping out on projects around the lab. We hope that this high level of performance will continue in the semesters ahead. Please join us in congratulating Dan! {cb}
Nicole Minovich
Fall 2006 Help Desk Supervisor Achievement Award (Fall Semester)
Nicole Minovich has been an enthusiastic consultant from her first days in the Help Desk. She quickly demonstrated patience with customers and a willingness to learn new things. These skills recommended her to be the assistant on the help@rci service, where she took on answering e-mail questions, following up open tickets, and learning more of the technical side of RCI. She's even visited professors' offices in the line of duty. As a Help Desk Assistant Supervisor, she has been diligent in the mentoring program, explaining to her charges the reasoning for demerits (when they've been necessary) and ways to earn merits to counterbalance them. She both takes minutes of the student staff meetings and participates in the discussions. Naturally, she also shares her varied skills in training new consultants and in helping diagnose and solve problems during her Help Desk shifts. She still finds time to bring in treats for the Help Desk occasionally and to organize events such as this year's student staff holiday party. On top of all this, she works as an Operator and a ResNet consultant, as well as an off-campus job, and does well at them all. Nicole is truly an asset to NBCS, and we are pleased to recognize her talents with the Consultant of the Semester award. {cje}
Hideyuki (Howard) Miyahara
March 2004 College Avenue Consultant of the Month (Spring Semester)
Howard is a recent hire off the waitlist, but he is already proving to be a valuable asset to CACC. Howard takes his duties very seriously and strives to achieve and embody the mission, vision and values of CCF. He ALWAYS shows up early for his shifts and is always willing to do additional tasks. Right from the start, Howard has been an outstanding consultant. He is always proactive while on duty. He is constantly taking rounds and is very eager to help anyone who needs assistance. He is always taking emergency and overnight coverage to help us out (often offering to do so without pay so as not to go over hours!). When Howard is on duty, the supervisors can rest easy and know that the lab is in good hands. Howard is a true team player. Keep up the good work! {jn, mb, mk}
September 2004 Busch Consultant of the Month (Fall Semester)
If we were to say that Howard is a model consultant, we would be making a grievous understatement. Howard repeatedly goes far above and beyond the call of duty, and always makes sure the job is done to - at least - 110%. His concern for his coworkers is astounding, second only to his devotion to helping lab patrons. It is a sad, strange day when Howard can be seen without a smile. Howard brings a spark of energy to the lab that seems to reach everyone. He is always volunteering for projects, without ever asking for anything in return. Howard seems to be happy just to be at ARC. For this, and all of his hard work, we would like to congratulate Howard in receiving the Consultant of the Month Award. {jf-w, wll}
Frank Molinaro
September 2009 College Avenue Consultant of the Month (Fall Semester)
Frank was hired by the labs this past summer and was immediately recommended for our ResNet Dispatch team. After intense August training, SWAT and a very hectic first few weeks of Dispatch, Frank was the one who stood out due to his dedication to the job. He is always actively helping patrons in the lab while reviewing Dispatch Tickets on his shifts. His thirst for ResNet knowledge is unparalleled. He often even asks questions before leaving on tickets and uses the knowledge to quickly and easily solve issues. His exceptional troubleshooting skills make it seem like he is a returning Dispatch consultant when in fact, he’s just begun. With his good work ethic and impressive knowledge base, College Avenue sees only good coming of Frank. Thank you Frank for all your hard work and congratulations!
Hyo Moon
Fall 1999 Livingston Supervisor Achievement Award (Fall Semester)
Hyo has been working with Livingston for almost two years and as a Supervisor for the past six months. In addition to diligently taking care of statistic submittals and sign displays, Hyo has taken on the daunting task of consultant scheduling. Her tireless efforts have ensured that the lab staffing has run smoothly throughout the semester. Hyo has volunteered to come in on numerous overnight shifts when no coverage could be found. Hyo has also been of great assistance to the lab in training of newly hired employees. It is because of this level of dedication to the lab and its employees that Hyo has earned this recognition. {cb}
Alex Moore
November 2001 Busch Consultant of the Month (Fall Semester)
In his first semester with CCF, Alex is very proactive in his job duties and responsibilities. During quiet times, he tours the labs and jumps at the opportunity to help users. When the lab is filled, in addition to helping with numerous questions and problems that arise from the users, Alex keeps an eye on the never ending printing and constantly checks for open machines. With his hard work and dedication, we are proud to have Alex on the BCCC team. {bm}
Jeremy Morrow
November 1999 Cook/Douglass Consultant of the Month (Fall Semester)
Jeremy, who is a member of the repair team, can often be found in the lab. He takes the initiative to make the lab better in appearance and function, even though it is often while he is off duty. {ss}
Jeff Morski
October 2003 Busch Consultant of the Month (Fall Semester)
As a new addition to our team, Jeff has proven himself to be a worthy consultant. He is always quick to offer help to anyone that needs it, users and consultants alike. His sense of humor makes the lab a more fun place to work, and always makes users feel more comfortable asking him for help. Jeff has a good grasp of all things technical, and is also very keen to develop his skills. We are proud to name Jeff as one of our October Consultants of the Month; keep up the good work, Jeff! {jfw}
Lauren Moulder
April 2005 Cook/Douglass Consultant of the Month (Spring Semester)
Though Lauren Moulder has been with the lab for less than a year, she has proven her abilities in helping both users and supervisors many times over. She is quick to assist those who come to her for help. Indeed, she has taken a very proactive stance with regards to keeping up the lab, consistently asking supervisors for tasks to help keep the lab running smoothly. She is usually the first to volunteer when someone is needed to do a special project. Whether it is keeping the consultant station in order, organizing the supplies, helping users, or enforcing policy, Lauren can be depended on to execute her job with efficiency and skill. We appreciate Lauren's dedication to the labs, and thank her for her hard work! {mf}
Spring 2006 Cook/Douglass Supervisor Achievement Award (Spring Semester)
This spring the supervisors at Cook/Douglass all worked hard during scheduling and hiring and with overall lab maintenance. However, we can only pick one winner. For the Spring 2006 semester we have selected Lauren Moulder.
Since Lauren's promotion in January 2006 to Assistant Lab Supervisor she has done a great job keeping on top of all of her duties. She tries to work as many hours as possible to be of as much service to the organization as she can, and is quick to volunteer for additional tasks when they crop up. Lauren can often be seen in the lab getting things done even though she isn't 'on the clock'. She's done a good job maintaining statistics and keeping the consultant station shipshape, but that's just the tip of the iceberg. She keeps a watchful eye on the lab at all times. Don't let a patron have anything in the lab that is against our guidelines because Lauren is right there on top of it to make sure the consultants are keeping the lab in great shape.
Even more than that, Lauren is a natural leader and is technically-minded, so she does a fantastic job with anything she attempts. She doesn't put up with any nonsense, and her attitude encourages all of those around her to excel. Lauren can always be relied upon to take care of all tasks given to her on time and with a high degree of quality. Congratulations, Lauren! {pd}
Spring 2007 Cook/Douglass Supervisor Achievement Award (Spring Semester)
The management staff at Cook/Douglass is pleased to name Lauren Moulder as our Supervisor of The Semester for the spring of 2007. From the day Lauren first walked through our doors, way back in 2004 she has worked tirelessly at every job she's been given. As a consultant she was the first to take on extra assignments, emergency coverage and whatever the supervisors asked of her.
And from day one the supervisors raved about her. In time she became a SIT and worked wonders with those duties as well. She became a supervisor soon after and has been one of the finest leaders our campus has ever had. Lauren is a strict enforcer of policy both with consultants and patrons and always has been. She is also technically sound that is a big plus. Lauren took on the duties of Hiring Supervisor this spring and as usual, gave us top-notch effort and helped make hiring go as smooth as it ever has on our campus.
When it's time for Lauren to move on to other endeavors and finally leave our employ, she will most certainly leave shoes that will be virtually impossible to fill. So its with gratitude, and appreciation that Lauren Moulder is named Supervisor of the Semester for the Spring of 2007. Great job, Lauren and thanks for everything! Congratulations! {pjd}
Spring 2008 Cook/Douglass Supervisor Achievement Award (Spring Semester)
Stacey and I are pleased to name Lauren Moulder as Cook/Douglass' Supervisor of The Semester winner for the Spring of 2008. Since she first arrived as a Cook/Douglass consultant in 2004, Lauren has been a role model for the hard working. I lost count how many times she asked me for extra work to help keep her busy. As if she wasn't busy enough. She is the type of person that is driven to perform well in tough circumstances. Not only did she work tirelessly on scheduling and hiring, but she trained other supervisors to take her place when she leaves us. (Yes she is graduating and moving on to greener pastures very soon) One of Lauren's special attributes is her ability to enforce discipline whenever it's warranted. Not to say that it's easier for her then anyone else because I know for a fact that it isn't. But she knows what has to be done and does it to the best of her abilities and according to procedures. Lauren has also been lauded by other managers over the years, which goes to show how much she has meant to Stacey and I and the Cook/Douglass Computer Labs. Please join us in congratulating Lauren Moulder as she is a well deserved (2nd time) recipient of this achievement award! Thank you Lauren! For everything. {pjd}
Nicole Mourek
October 2004 College Avenue Consultant of the Month (Fall Semester)
Nicole has been a great consultant ever since she was hired in Spring 04. She has stepped forward as a leader and a model consultant thus far during her brief tenure at CAC, conducting herself like a grizzled veteran. Nicole always comes to work with great energy, enthusiasm, eager to help out users and brighten their day. She spends most of her shift on her feet, constantly helping one user after another. When at the monitor station, she always greets the lab patrons with a sweet smile and makes their waiting period pleasant with her light humor, putting users at ease when approaching her with questions. Nicole never hesitates to ask for help from her fellow consultants or supervisors. She never stops until she gets the answers she is looking for. Nicole often stays after her shifts end just to help users (sometimes we have to remind her to leave). Nicole is truly an example to all those around her, and her presence in the labs is key to making everything run smoothly. Keep up the good work Nicole! {ab, jn, sk, mk}
Cailla Mullen
September 2009 Cook/Douglass Consultant of the Month (Fall Semester)
Cailla has just been working at NBCS for almost a month now, and already, she seems to have adapted herself to our environment quite nicely. She comes in to work with a friendly attitude and seems to raise everyone’s spirits up. Every new consultant usually takes a while to learn the ropes, but Cailla did so in an exceptionally short amount of time. She is detail-oriented and carries out her responsibilities as well-mannered and as efficiently as possible. She is truly deserving of the Consultant of the Month Award. We expect to see more from Cailla in the future.
Kevin Mulvey
February 2007 Operations Consultant of the Month (Spring Semester)
Kevin has been with NBCS Operations since Fall 2006 where he has played an important part within our staff. He is an argus-eyed Op who often finds latent and concealed machine room problems. He also helps out his fellow consultants by providing much needed emergency coverage at both the Help Desk and Operations. These actions alone have allotted Kevin a considerable amount of merits within a short period of time. Aside from working for NBCS, Kevin is both an LCGA (Livingston College Governing Association) representative and webmaster. We are very grateful for Kevin's endeavors and congratulate him on being Operations Consultant of the month. {rg}
Spring 2007 Operations Consultant Achievement Award (Spring Semester)
Kevin began working for Operations in Fall 2006. He is majoring in IT and recently has been elected Senator for LCC. Throughout the school year, he has helped hundreds of patrons at the helpdesk and in Operations, and he has taken part in coordinating the remediation of a number of service degradations. Using his knowledge of IT, he has provided unsolicited feedback to the Systems Staff, with the hope of improving user support. Soon Kevin will be leaving Operations to work for Open Systems Support (OSS) group. There, he will participate in
the research and implementation of new and useful webtools for students and staff. Thank you for your hard work and dedication. We were very fortunate to have you and are sorry to see you go. {rg}
Kasturi Mungale
September 2009 Busch Consultant of the Month (Fall Semester)
Kas is an angel with colored contacts. She is always polite and nice to everyone that comes up to her and is very helpful. She has really become an awesome consultant and a wonderful asset to the lab. Kas participated in SWAT, where she was a great asset to the team, and she is showing great initiative for the job. Whether in the lab or helping out during SWAT, Kas never slacks during her shifts and keeps the lab running smoothly. When Kas is on duty, you never have to worry because the job is done right. She is outgoing, polite, and a great help to patrons. She has proven herself time and time again to be someone we should be proud is working for us for another year, a fantastic role model for new and experienced consultants alike. Her professional attitude and extensive knowledge make her an ideal candidate for the Busch Consultant of the Month. Congratulations Kas!
Kevin Murray
February 2008 College Avenue Consultant of the Month (Spring Semester)
Kevin is truly a model consultant. Although he has been with the labs for quite some time, Kevin is always willing to help out the new workers by answering any questions he has knowledge of. He works mainly at our remote sites, but his efforts have not gone unnoticed by the supervisors at records hall. Kevin is a real asset to CACC. He is always on time and willing to work. He is always willing to stay as late as possible to help out the lab. If any problem arises at one of our remote sites Kevin is sure alleviate the situation. He also keeps management well informed about any happenings that occur in the lab. All our supervisors agree that Kevin is very pleasant to work with. Kevin, Thank you for being such a good example! {mi,em}
Yevgen Mustafayev
April 2009 Help Desk Consultant of the Month (Spring Semester)
Yevgen has been with the Help Desk since Fall 2008, and has impressed the supervisory staff from the beginning. Yevgen is graduating in Spring 2010 and is currently pursuing a double major in Computer Science and French. Yevgen's superior work ethic includes a painstaking attention to detail as well as a strong grasp on troubleshooting. With these tools under his belt among many others, he establishes an easy repertoire with callers, causing him to be able to attend to their needs quickly and efficiently. Yevgen's interest in French culminates with a fascination with linguistics, while his interest in computers circulates around the development of multimedia applications and aspects of user interactivity. Yev enjoys listening to many types of music, especially progressive trance, in which he composes music. I think I speak for all of us when I ask that Yev be kind enough to link us to some of his masterpieces so we can all rock out! Yev also enjoys soccer, and supports his home town club FC Dynamo Kyiv in domestic as well as European competitions. Congratulations Yevgen and keep up the stellar work! {jb}
October 2009 Help Desk Consultant of the Month (Fall Semester)
Yevgen began working for the Help Desk in Fall 2008. Even though Yevgen is very quiet, his great work has not gone unnoticed. Yevgen writes very detailed tickets and is consistently able to help solve users' problems. He is always on time for work and completes all requested assignments by their deadlines. Yevgen is double majoring in Computer Science and French Linguistics. He enjoys playing computer games, developing websites, and programming in one of the five languages he knows. We would like to congratulate Yevgen on being Help Desk Consultant of the Month for October 2009! {tb}
