NBCS Student Staff Recognition Program

Although Tom just started working the labs this semester, you would not know it. He is a quick learner who is always enthusiastic about his responsibilities. Troublesome users do not discourage him, and he often helps out his coworkers and supervisors by covering shifts for them. Tom readily contributes to the helpful and cheerful atmosphere of the Cook/Douglass labs. {ss}

After only one semester, Ayaz has made a significant impact at the Busch Computing Centers. Not only does he do a great job, but he also does it with a smile. Ayaz has impeccable customer service skills and he is very knowledgeable. His willingness to take coverage, and his light-hearted disposition are just a couple of reasons why we enjoy working with him. He will be leaving us shortly, and will be sorely missed. Good luck in the future, Ayaz. {rv}

Esther has stepped forward as a model consultant in her brief tenure thus far in the labs at CAC. She works very hard making sure everything in the lab is as it should be. Esther constantly takes rounds and enforces lab regulations efficiently and effectively. No matter what the task, she is more than willing to help. Whenever Esther is assisting patrons, her demeanor puts them at ease. She is one of the most courteous consultants at the College Avenue labs. Esther is always looking to improve upon herself as well. Keep up the good work, Esther! The College Avenue Computing Center Management would like to congratulate Esther for being selected March 2006 Consultant of the Month. {mk, oa, lw}

Richard is a fine example of a dedicated consultant. He's quick to volunteer for anything that may be needed in addition to being constantly out of his seat, making rounds and helping patrons. He always takes his time to explain to patrons what needs to be done, and how to do it, and is always eager to help someone who may be in need of assistance. Rich sets a fine example of consulting prowess, despite only having worked a short time. {yt}

Jason has demonstrated a thorough dedication to the job by performing his duties diligently and with great care. Jason works at a time when most other people are at home asleep but still remains active, alert and attentive to the needs of the lab. In the short time he has worked on Livingston, we have been impressed by his technical knowledge and skill. Keep up the good work! {lw, mr}

During Naeem's history with CCF, he has proven himself to be an excellent consultant. Knowledgeable about many technical issues and quick to smile - he is by all means a crucial part of the ARC workforce. He is quiet by nature but shares a warm sense of humor with those that interact with him. Naeem's customer service skills, as demanding as they are working in the DML, are virtually unparalleled. With this said, congratulations Naeem, as one of our newest Consultants of the Month. {jw,ee}

Keri exemplifies what we as CCF desire to see in all of our consultants. In her year and a half as a consultant she has proven to be both reliable and dependable. She has never once been heard to complain about any aspects of her job. When a problem arises she cheerfully rises to the occasion, finding the answer and efficiently handling the situation. Keri is always more than helpful to the users in the lab and to the supervisors on duty. {zk}

Etan has shined as a member of the consultant staff with his extensive technical knowledge and his dedication to the College Avenue Campus labs. Etan's attitude toward the management and his co-workers is exceptional, and he is always fun to work with. He has taken emergency overnight coverage shifts throughout the semester, which has really helped the lab out. He has proven his dedication not only during his overnight coverage shifts, but also during his regularly scheduled shifts, when he is often the first person out of his seat when a user comes for help. Etan is extremely knowledgable, and is always happy to help out the lab users and lab staff. {eo, sh, jh}

During Naeem's history with CCF, he has proven himself to be an excellent consultant. Knowledgeable about many technical issues and quick to smile - he is by all means a crucial part of the ARC workforce. He is quiet by nature but shares a warm sense of humor with those that interact with him. Naeem's customer service skills, as demanding as they are working in the DML, are virtually unparalleled. With this said, congratulations Naeem, as one of our newest Consultants of the Month. {jw,ee}

John started his career with OIT at the Help Desk and quickly showed interest in the ResNet side of the support structure. Since his addition to the ResNet College Avenue field staff in January, John has improved his ability to support more complex issues by asking questions and following up with both users and supervisors. John's user support abilities have only gotten better with his addition to ResNet due to his prompt, well-informed troubleshooting. John has quickly proven himself to be knowledgeable and a reliable member of the ResNet field staff. {se}

John started his career with OIT at the Help Desk and quickly showed interest in the ResNet side of the support structure. Since his addition to the ResNet College Avenue field staff in January, John has improved his ability to support more complex issues by asking questions and following up with both users and supervisors. John's user support abilities have only gotten better with his addition to ResNet due to his prompt, well-informed troubleshooting. John has quickly proven himself to be knowledgeable and a reliable member of the ResNet field staff. {se

Sometimes we wonder when Victoria started as a consultant because she's such a skilled consultant and has learned everything so quickly. Her practical train of thought makes our jobs easy because whenever there's an issue, she's most likely already thought of the best way to deal with it. Her awareness of the floor is something we can all learn from. No matter how strong the storm is during busy hours, she never seems to miss any of her duties and always seems to help everyone in need. With all this in mind, it's crazy to think that she started out just last semester, with only one overnight shift! Speaking of which, Victoria is the consultant that never sleeps. Overnighters are the unsung heroes of the labs, and this month we highlight one of the sparkling individuals that keep the wheels of Busch Labs a-turnin' - during after hours too. Thanks Victoria! {kp}

During the busy hiring drive we had this month, Hasan took a step up and helped the lab out tremendously. He was constantly making sure the lab was functioning efficiently. With his cool and buoyant attitude, he would assist users, giving them the answers they needed, no matter how difficult the issue. Hasan eagerly would come to the management and offer his services to us. He also exemplified qualities necessary to be a good consultant. We would like to congratulate Hasan Rizvi on being named a Consultant of the Month. {mk,lw}

Cook/Douglass' Supervisor of the Fall 2006 Semester is LeAnne Roberts. As our scheduling supervisor she did a tremendous job mastering the new Shift Requester and made sure that all the proper feedback was registered to assist the programmers in their efforts to perfect the new program. Even while the bugs were being worked out, LeAnne was instrumental in keeping the consultant schedules current as well as the open shift page updated. Largely due to her efforts, there were very few open shifts to deal with on a permanent basis-which meant one less headache for her co-workers to deal with.

Scheduling aside, LeAnne is a joy around the lab. She is a very interesting and talented individual who's constantly brainstorming new ideas. She brings in a unique sense of humor and can often be heard joking with fellow supervisors and consultants alike. Yet she has absolutely no problem talking to individuals who need fair-minded discipline. She always remains calm in a crisis and never jumps to conclusions. She'll think out a problem until she has the best solution and then runs with it. When she sees some problem in the lab that needs correcting, she'll see that its done each and every time consistently.

Considering that Cook/Douglass has as solid and dedicated a supervisory staff as any around Rutgers, it was no easy task to pick just one person from among them, but we absolutely feel that LeAnne deserves this honor and we are proud to name her Supervisor of the Semester for the Fall of 2006. [pd]

Anthony just started working in the Livingston Computing Center this semester. Thus far he has shown a very enthusiastic approach to the job. Anthony is very friendly with the lab patrons and his coworkers, helping out wherever he can. Anthony has also shown a great interest in learning new things around the lab. We expect this exceptional level of performance will continue in the months ahead. Congratulations Anthony. {cb}

This is the second time Anthony Roselle has earned Consultant of the Month. He has continued his exceptional level of performance as well as seeking answers to the unknown. His sense of humor and pleasent attitude make him a pleasure to work with. Keep up the good work and congratulations. {mw, lw}

Dan has proven to be quite an asset to the Livingston Computing Center during his first semester here. Always smiling and cheerful, Dan consistently performs his duties to the fullest extent without hesitating to lend a helping hand to fellow consultants. As early as his second shift with us, Dan was assisting new consultants as though he had been working here for months. Dan's excellent technical knowledge and the proficiency with which he assists patrons is greatly appreciated. Please join us in congratulating Dan as one of our Consultants of the Month! {tc, mm}

On behalf of the Cook/Douglas management, I am very pleased to announce that Ashley is our Consultant of the Month for April 2007. Since she began working with us, she has always been a ray of sunshine in our labs. The flowers in her hair are always as big and bright as her smile. She tackles difficult problems with ease, takes emergency coverage almost every week, and keeps the lab environment super friendly. Another one of her amazing contributions to the labs is her artwork she puts on her white boards. Every semester she has drawn on almost every board, emphasizing the rules and regulations with familiar characters. Without her, the lab would truly be a boring and bland place. Congratulations Ashley, for all of your hard work and dedication! {lm}

This month, we have selected Sarah Royston for Consultant of the Month. Sarah is a new consultant this year and has already shown the Cook/Douglass Labs that she is motivated to succeed and help patrons enthusiastically. Her spunk and fun attitude are positive influences on all of the people around her. She is always volunteering to help the management by taking coverage or helping with special projects. Sarah does not neglect her duties a single moment while she works, arriving early and being sure to notify the incoming consultants of anything going on in the labs. She sets a great example for other new consultants with her determination and hard work. Please join us in celebrating Sarah on being selected as COTM for September! {lo, adr}

Cherlyn is a veteran consultant that has returned highlighting the work ethic and values to which we expect our new consultants to aspire. Cherlyn has stepped up this month and been a guiding light for all consultants this semester. She was particularly helpful in getting many of the new consultants acclimated to their new work environment. She has taken on many coverages, maintains the lab in good order, and makes sure to enforce all policies. She always offers to help out in times of need. She is a dependable, trustworthy consultant and a great asset to the College Avenue Computing Center. Congratulations! [mk, lw]

Mark has demonstrated that he is one of the most dependable consultants at CACC. Punctual and professional, supervisors can always rely on him to arrive to his opening shifts on time and to consistently carry out his consultant duties, including checking the supply inventory at Satellite as well as troubleshooting and reporting repair issues. Mark's diligence and eagerness to assist supervisors make their jobs easier, and his technically proficient customer service is a benefit to all users. He also has a great sense of humor and a friendly personality, making him even more valuable to the labs. If Megan could, she would certainly award Mark a merit badge on behalf of the entire CAC management staff. {mm, tv}

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Last Updated: September 27, 2007