NBCS Student Staff Recognition Program

Michael is one the most focused consultants we have on our staff. He is very in-tuned with his duties and the happenings of the computer lab. He has an incredible ability to communicate with users and staff members and manages to maintain a very professional level of interaction and friendliness at the same time. His performance has truly been above and beyond what we require of our staff. As a result of his hard work and dedication we have decided to award him this month's Consultant of the Month award. Please join us in congratulating him. {cb, jg}

Matt joined ResNet in September of 2005, and joined the ResNet office staff in January, 2006. He adapted very quickly to the ResNet culture, both technically and socially. Matt picked up working in the office extremely quickly and is very capable of handling any problem that is thrown his way. His depth of knowledge in Cisco devices is fantastic. Matt's presence in the office is both friendly and professional, and he always offers to help out on issues that HelpDesk brings to ResNet. In addition, Matt is always up for going out to a switch closet to diagnose and remedy various problems. Matt's ability to interact well with people and his technical expertise make him very effective when dealing with users, and a great asset to the ResNet team. {mt,rb,jd,js,jh}

Although new to CCF, Grover has quickly adapted to the responsibilities of a consultant, excelling in many aspects of the job. He is constantly getting out of his seat to help others and is always ready to answer questions with a smile. He has learned the ways of the monitor station and greets all patrons with the same upbeat enthusiasm while remaining respectful and polite with his co-workers. In addition to his great attitude, Grover is often the first to notify us of any noteworthy issues in the lab. In addition to learning all of his duties, Grover is quick to help out and take coverage whenever he can. He is always friendly, and it is truly a pleasure to work with him. For these reasons, we would like to congratulate Grover on being named Consultant of the Month. {mz, kp

Amanda is a newcomer to the Help Desk this semester. A Biochemical Engineer major, Amanda is interested in working in the pharmaceutical industry. Over this past summer Amanda continued working as a Pharmacy Technician for CVS, a job she has held since high school and she is hoping to transfer to the School of Pharmacy. Besides her work at the Help Desk, Amanda is an avid reader in subjects ranging from the classics to science fiction, to history books or biographies. At the Help Desk, Amanda demonstrates insight and puts her considerable knowledge base to use when helping callers. She is knowledgeable, fun to work with and is always willing to pitch in to help others. Of working in the Support Center, Amanda notes, "Working at the Help Desk has been a lot of fun, and the people there have been especially nice and helpful. A lot of the troubleshooting I've done has been helpful with my own computer, as well as other not-so-computer-savvy family members." Well done, Amanda! {av, jba}

Amanda is a newcomer to the Help Desk this semester A Biochemical Engineer major, Amanda is interested in working in the pharmaceutical industry. Over this past summer Amanda continued working as a Pharmacy Technician for CVS, a job she has held since high school and she is hoping to transfer to the School of Pharmacy. Besides her work at the Help Desk, Amanda is an avid reader in subjects ranging from the classics to science fiction, to history books or biographies. At the Help Desk, Amanda demonstrates insight and puts her considerable knowledge base to use when helping callers. She is knowledgeable, fun to work with and is always willing to pitch in to help others. Of working in the Support Center, Amanda notes, "Working at the Help Desk has been a lot of fun, and the people there have been especially nice and helpful. A lot of the troubleshooting I've done has been helpful with my own computer, as well as other not-so-computer-savvy family members." Well done, Amanda! {av, jba}

Erwin has been a great new addition to Cook/Douglass this semester. He has cheerfully helped out around the lab through such acts as providing emergency coverage for shifts, as well as staying late. Whenever he has problems or concerns, Erwin always makes sure that management is informed. Lab patrons feel comfortable with him because of his excellent professional attitude and dedication to following through with the solutions to their problems. {ss}

You won't find a friendlier consultant than Erwin. He is always happy and eager to help. When dealing with difficult people, he uses humor effectively, and you will never hear him complain. Besides consulting, Erwin is always willing to help out with tasks around the lab and offers his services, including covering shifts. These attributes combined with his solid technical knowledge and customer service skills make Erwin a pleasure to work with. {ss}

Rohan consistently shows his outstanding work ethic while in the labs. While entering the ARC, he can often be found greeting users at the monitor station. Besides his friendly demeanor, Rohan has a great eye for people, food, and drinks trying to sneak their way into the lab. When the lab is really busy, Rohan is typically on his feet in the consultant area so that he has a better view of users as they come in and he can quickly resolve any problems that arise. In addition, his love for Macs helps his technical knowledge in an area many people lack confidence in. The Busch management greatly appreciates his customer service skills and proudly selects him as one of our Consultants of the Month.{ec,tm}

In general, Rohan is a quiet guy, but he says a lot with his actions. Whether it's checking to make sure that everyone has done their cleaning or coming in for an overnight, Rohan has been a major asset to Busch all semester. He puts in a tremendous effort and never complains. He makes suggestions for lab improvements, which shows he really cares about the workplace and the people. The spring semester is typically busy for supervisors, but Rohan took all of the responsibilities he was given without blinking. He is in charge of cleaning and hiring for Busch, and those are no small tasks. This semester, we started using the Cleaning program and there were a lot of kinks that Rohan had to sort out. Hiring at Busch this year went very smoothly, and we conducted more interviews than in the past. Rohan never seems to be in a bad mood and his constant smile is definitely contagious to those around him. Rohan has a great sense of humor and he is well liked by everyone. It is his positive attitude and dedication to the lab that makes us proud to have Rohan as our Supervisor of the Semester. {mnb, wll}

Thi's attitude towards her fellow consultants and users helps foster a warm yet professional environment. She excels in the areas of customer service and co-worker relations. Thi has helped the CAC staff by covering many shifts for her co-workers, and always has a smile and an energetic attitude. {mb, mk, jg}

Mitul is an experienced and seasoned consultant. His professional and courteous demeanor when dealing with users is appreciated by staff and patrons alike. He deals with difficult situations with ease and finesse. His experience is an asset to the Livingston team. Congratualtions on a job well done. {lw, dg}

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Last Updated: September 27, 2007