NBCS Student Staff Recognition Program

Mohamed started as a Help Desk consultant this fall, as he has been a really good consultant since his first day. Mohamed was able to pick up the duties of the position quickly. In addition to bringing his vast technical knowledge and attention to detail to his work, Mohamed is also very punctual, always arriving at least 15 minutes early for his shift. When he runs into an issue that he does not know the answer to, he takes time to research it on his own and asks for help when needed. One thing that is particularly impressive about Mohamed is that he makes sure that he fully understands an issue and the solution before giving information to the user. Mohamed is double majoring in Math and Physics and is questioning his sanity for doing so. He plans to pursue graduate studies in the future. Congratulations, Mohamed. :)

Mohammad has been with Operations for about 2.5 years and has continuously performed the responsibilities of the position at a very high level. His customer service skills and knowledge base make him one of our most valued employees. Mohammad has made an effort to help us with our coverage issues during the semester, recently taking 3 shifts for us on Thanksgiving Day. We also want to congratulate Mohammad on his recent acceptance into graduate school, where he'll be working towards a Masters degree in Biomedical Engineering. {jf}

Mohammad has been with Operations for the past 3 years and has continuously performed the responsibilities of the position at a very high level. His customer service skills shine through as shown by recently receiving a customer service award. His knowledge base has made him one of our most valued employees. He continues to help us with coverage issues, often extending his shifts to cover openings, and taking on additional shift whenever possible. He works well with his co-workers, often answering questions and assisting new employees with responsibilities they are unsure about. Mohammad is unable to take on a supervisory role due to his dedication to his research while pursuing a Masters degree in Biomedical Engineering, and he was elected to receive this award as a gesture of our appreciation for his efforts through the years. Thanks, Mo - Keep up the good work! {vv}

From the time she started working for CCF in Fall 2004, Melissa Zimmermann has been an exemplary consultant. During her shifts, she is exceptionally meticulous in making sure lab duties are performed, especially taking statistics and cleaning. Melissa is even more meticulous in helping out lab patrons, providing top notch customer service and making sure that the patron leaves with a smile on their face. Her calm, quiet demeanor puts everyone at ease. When she is working at the monitor station, she greets each patron with a smile. Finally, she has been known to help out her fellow consultants by taking a fair amount of coverage. Simply put, Melissa is an excellent overall consultant, and that excellence shows in her attention to detail. For her dedication to the lab, we would like to congratulate Melissa as this month's Consultant of the Month. Thanks for doing a great job! {jl,wll}

It's hard to put what Melissa has brought to our staff in only a few words. She has taken on so many roles throughout her time as a supervisor. From working long hours trying to figure out the consultant permanent schedules to keeping all of the supervisors updated on who they need to meet with for PTS. She is a "Jane of all trades" and I don't think there is a single supervisor task she couldn't or I should say hasn't done. She has been a friend to consultants, supervisors and managers alike...and her smile is infectious, just being around her makes your day a little better. She's not only good with the paperwork side of being a supervisor, but has dealt with all of the technical issues that arise in our lab too without complaint or issue. She will take responsibility for an issue and see it through to completion making sure she understands everything each step of the way. It's rare to meet someone that has the work ethic and can stay as upbeat as Melissa. The only sad note to her working here is that this was her last semester as she is graduating on May 22nd. It is with best wishes to her and her future as a RN at Somerset Medical Center that we name Melissa our Busch Supervisor of the semester. Congratulations Melissa, we will miss you! {mb}

Andrey exemplifies many characteristics of an outstanding consultant. Good communication with users and understanding their questions is essential in helping the lab run smoothly. Maintaining a positive attitude is very important throughout your shift, since you tend to deal with users who might not share the same feeling. When it gets busy, you have to be aware that helping users is still the priority. However, at the same time, have a sense of discipline in order to get other duties accomplished during your shift. Andrey is able to do these things, even with a broken collar bone! He always has a cheerful attitude and is a great consultant to work with. At the very least, he has helped users feel confident about the answers given to them so that those users can walk away and know that they have been given that professional level of support. The above reasons are a few of the outstanding qualities that can be seen in Andrey and we just want to congratulate him for this achievement. {jk}

Although only in his first year with CCF, Andrey has established himself as a mighty consultant. Armed with exceptional customer service skills and formidable technical abilities, he is prepared to tackle any task that the lab can throw at him. Andrey has a great sense of humor and is quick to smile. He exhibits all the qualities we look for in a CCF consultant. Andrey is extremely nice to both users and coworkers. He is often the first to volunteer to take stats at LSM or stock paper at ARC. Gregarious in nature, Andrey is well liked by fellow consultants and management. He speaks with ease and has the ability to make any stressful situation seem less so. On top of all of this, Andrey is a trooper: he took almost no time off from work after breaking his collar bone, and helped users even with his arm in a sling. We are happy to have Andrey on our team, and proud to name him our Consultant of the Semester. {jfw, wll}

For questions or comments about this site, contact:

Last Updated: September 27, 2007