Help Desk Location
The New Brunswick Computing Help Desk is located in Room 013 of the Hill Center for the Mathematical Sciences building, on Busch campus in Piscataway, NJ.
Help Desk Hours of Operation
Regular Hours of Operation:
| Saturday |
12:00 PM - 6:00 PM |
| Sunday |
2:00 PM - 8:00 PM |
| Monday |
8:30 AM to 8:00 PM |
| Tuesday |
8:30 AM to 8:00 PM |
| Wednesday |
8:30 AM to 8:00 PM |
| Thursday |
8:30 AM to 8:00 PM |
| Friday |
8:30 AM to 5:00 PM |
Finals Week Schedule:
| Tuesday May 7th - Thursday May 9th |
8:30 AM - 8:00 PM |
| Friday May 10th |
8:30 AM - 5:00 PM |
| Saturday May 11th |
12:00 PM - 6:00 PM |
| Sunday May 12th |
2:00 PM to 8:00 PM |
| Monday May 13th - Wednesday May 15th |
8:30 am to 8:00 pm |
| Thursday May 16th - Friday May 17th |
8:30 am to 5:00 pm |
Summer Hours of Operation:
| Saturday |
Closed |
| Sunday |
Closed |
| Monday |
8:30 am to 5:00 pm |
| Tuesday |
8:30 am to 5:00 pm |
| Wednesday |
8:30 am to 5:00 pm |
| Thursday |
8:30 am to 5:00 pm |
| Friday |
8:30 am to 5:00 pm |
Walk In Appointments
While drop-in hours are available whenever the Help Desk is open, we strongly recommend you schedule an appointment to ensure we can address your problem in a timely manner. If you have also called the Help Desk about your issue, please include your Help Desk ticket number in the appointment details. If you do not have a ticket number, it may be helpful to call ahead so we can collect background information beforehand.
To schedule an appointment, you can call the Help Desk (732-445-4357) or log into the link below using your Scarletmail or Google account. (To create a ScarletMail account, click here)
Help Desk Appointment Calendar
NOTE: If you are scheduling an appointment to speak to full-time staff regarding a locked account or netid, you MUST select an appointment between 9:00 AM and 5:00 PM on a weekday (Monday through Friday). If you are unsure if this applies to you, call ahead to confirm.
Computer Repair
If you are having virus problems or hardware issues, you can also contact Computer Repair located on Livingston Campus. Although this is a fee-based service, Computer repair offers a greater degree of services including data back-ups, data recovery and OS reinstalls. Computer Repair also offers warranty service for several manufacturers. For additional details and price rates, see Computer Repair's website:
http://computer-repair.rutgers.edu
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